Tagged: admin panel gone blank
All of a sudden our admin panel has gone blank for all users. A site developer is saying there could be a bug in the theme, but didn't see any other issues listed online.
Any thoughts or help you could offer?
Here's an easy way to find out if the theme has a problem - access your site files via FTP or your host's control panel and rename the /wp-content/themes/generate/ folder to something like /generate-old/. That will "break" the theme and force WordPress to activate one of the default themes instead. If you're able to access your dashboard then, you'll know there's an issue in the theme files. You can always rename the folder and activate the theme again afterward.
Have you made any changes to functions.php in your theme folder? That's usually the first place I look for any white screen issues. If you have copied and pasted any code snippets from other websites, a formatting error can sometimes take down the dashboard without throwing any visible PHP errors.
You can also to the same to the plugins folder, call it plugins-old and that will tell you if it was a plugin.
80% of the issues we see that suddenly crop up are plugin related.
If you need technical support for your theme please file a ticket.
The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
You must be logged in to reply to this topic.
Subscribe to get early access to new themes, discounts and brief updates about what's new with StudioPress!