Hi I am trying to install genesis on a clients site, when i install and activate genesis i get a blank screen, the blog disappears and the admin panel goes blank, this is with the main genesis framework not a child theme, any help appreciated!
My first suggestion is to submit a support ticket – they may be able to help you diagnose it faster than us here on the forum.
Were you trying to install via the dashboard? If so, it might be worthwhile FTP into the hosting site, remove Genesis from there, and then reload it directly via FTP. See if that resolves the issue.
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