Tagged: media library
On this site: http://goo.gl/gGKkv, I can successfully upload images when the Twenty Twelve (or another generic theme) is active.
However, when a Genesis child theme is active, the Media Library does not show any images or successfully upload new images.
With the Genesis active: https://www.evernote.com/shard/s1/sh/f7dbd81c-f1cb-49ca-928b-b2e8571ac9d5/0dacf29a77f81711ccb69f4154f6ade9
Without Genesis active: https://www.evernote.com/shard/s1/sh/af41966f-90dc-4ae4-941d-b6affab12d64/4a3bc8d93950d8c8e85c06bb6aa54fb5
Please let me know what you recommend.
Thanks for your help!
This is happening on the “live” site: http://goo.gl/pz2Lo. (This is our development server, so nothing is technically live). However, based on WPEngine’s advice, I have disabled the Genesis theme and it is working on a WordPress TwentyTwelve theme to see if that is the culprit.)
Please let me know what you recommend. I am happy to give you admin access. Please contact me privately with your email address.
Thanks! I just sent you a login. I truly appreciate your help.
Great! Thank you for your help!
You must be logged in to reply to this topic.
Are you a blogger, web designer, developer, or website owner looking to generate more income?
Promote products for the largest and fastest growing online website platform as part of our affiliate program.