Can't upload audio HELP! Scribble on Genesis

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This topic contains 2 replies, has 2 voices, and was last updated by  ElleHansen 6 months ago.

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  • Author
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  • #93089

    ElleHansen
    Member
    Post count: 1

    I am new to building websites so please be gentle to this newbie. I am trying to upload audio (mp3) to my site and the my hosting tech help said that it is likely my theme and platform. I am not sure what to do next. Is there something I need to add? Please help. My website is http://www.ellehansen.com and I am trying to upload archived radio shows that I am a co-host on. They are all below the maximum upload size.

    http://www.ellehansen.com
    #93124

    Anita
    Participant
    Post count: 7578

    Where are you loading them? Are you trying to add them to a page, post or to a player? Did you install a plugin to make them playback on your website?


    When asking for help, please provide a link or screen shot showing your problem!
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    #93132

    ElleHansen
    Member
    Post count: 1

    Hi Anita, I am trying to upload them to the media section so that I can insert them on to the radio archive page. Somehow, one of the files loaded (it just randomly appeared in the media section today.) You can see that file here http://ellehansen.com/?page_id=354

    Other than that strange miracle, no other audio will load. I’m thinking that the tech help guy may have uploaded that file when he was trying to help me today.

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