Client tutorial?

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This topic contains 9 replies, has 6 voices, and was last updated by  wp guy 1 year ago.

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  • #34720

    Nomad
    Participant
    Post count: 26

    I mostly was building static sites for clients and then switched to wordpress for my own personal sites…..I enjoy the environment and the speed at witch we can deploy on wordpress and am now going to do my client projects preferably on wordpress too. My question is how do most of you “educate” the client on how to manage/update their sites by themselves….do you develop a tutorial for each specifically or do you use something more generic. Is there anything out there, even if premium, that is reliable to use as client “education” …..would appreciate any direction or advice…tks

    #34745

    braddalton
    Participant
    Post count: 7454

    The WordPress Codex is an excellent resource. http://codex.wordpress.org/WordPress_Lessons


    WordPress Developer & Consultant
    Brad Dalton400+ StudioPress Tutorials & 1200+ Code snippets

    #34812

    Posh John
    Participant
    Post count: 42

    I’ve heard that wp101.com is supposed to be quite good but it seems pricey if you want to put the videos on your own site.
    There are also comprehensive videos available as part of a wpmu membership http://premium.wpmudev.org/wordpress-video-tutorials/


    Thus the heavens and the earth were completed in all their vast array. Genesis 2

    #34843

    Posh John
    Participant
    Post count: 42

    You could try wpmudev.org

    Seeing this thread actually inspired me to finally add the videos to my own site (something i’ve been meaning to do for months!!)

    If you want to see what the wpmudev videos look like, take a look at the ones i’ve added to my site – http://poshweb.co.uk/wordpress-video-tutorials/adding-deleting-restoring-wordpress-posts/


    Thus the heavens and the earth were completed in all their vast array. Genesis 2

    #34845

    Posh John
    Participant
    Post count: 42

    I am so frustrated now!

    Have been trying to help with an answer but nothing happens – perhaps my advice is being filtered :-(


    Thus the heavens and the earth were completed in all their vast array. Genesis 2

    #34849

    Susan
    Moderator
    Post count: 7361

    @PoshJohn – I see your post(s) got filtered as “spam” – I have unspammed the first one.


    Susan @ Graphically Designing I’d love to customize your website! I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    #34851

    Posh John
    Participant
    Post count: 42

    Thanks Susan – i tried several combinations thinking that the links may be a problem (i even put the link inside <code> tags but to no avail)

    Thanks for resurrecting one of them anyway, hopefully it will help the op!


    Thus the heavens and the earth were completed in all their vast array. Genesis 2

    #34866

    GJudy
    Participant
    Post count: 54

    wp101 actually suggests that users share their login with clients.  I’ve thought and thought and re-thought this.

    Easy WP Guide (http://easywpguide.com/) is a light weight guide through WP that offers several formats: A rather large file for doc. and pdf (20 mgs plus) or iPad, Nook or Kindle.

    They update for major changes and have older versions available.  They tell us this is NOT a profound guide nor a way to work on themes.

    Mostly clients want to know how to add an image, widget, page or post.  Widgets can be complicated for some of them.

    #34949

    Nomad
    Participant
    Post count: 26

    thanks for all the suggestions…appreciate it and will take a look at all as this seems to be one of the obstacles with handing a wordpress cms over to the client…..and not wanting to be “attached by the hip” untill the end off time with Q&A. Has anyone had any experience with videousermanualsDOTcom? they seem to have a good product on offer but i am struggling to get any non spammy reviews……would appreciate it if someone has used them before to share the experience…tks

    #34967

    wp guy
    Participant
    Post count: 218

    I give every client a tutorial on how to do basic updates on their site. I use Camtasia which is fantastic. They get two videos. The first is a generic video I made showing them how to blog and make simple text and photo updates. As most of us know, if you’re a “1 out of 10″ on WordPress knowledge then even the task of inserting a photo into a page/post is next to impossible.

    The second video depends on the client. If they really want to mess around then I made a video showing them how play around in the widget area and make “average level” changes to their site. The first video is really the one that cuts down on a ton of back and forth emails/phone calls about how to “change this piece of text” or how to insert images/media into their pages/posts.

    All of this said, it’s in my contract that should they choose to mess around in the dashboard, they’re on their own. I will charge to fix what they screwed up. And worded more strongly, I bear no responsibly for any changes they chose to make to their stylesheet or theme functions. I believe such as clause is important or you’ll get a “help, I tried to change the menu color to blue, now the menu is gone and I need this fixed immediately!”

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