Desktop users seeing mobile site on first visit

Community Forums Forums Design Tips and Tricks Desktop users seeing mobile site on first visit

This topic is: not resolved

This topic contains 2 replies, has 3 voices, and was last updated by  Andrea Rennick 1 year, 3 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #120766


    Hi all,

    Something strange is happening on my site ( If a mobile device has never visited before, the desktop theme will load on the first page (incorrect) but then once the users moves to a second page, the mobile theme displays (correct) and will continue to do so.

    The opposite is happening for desktop devices – first page loaded will be the mobile theme (incorrect), but one the users navigates to a different page the desktop theme will load.

    The problem only happens once per device – but I’m worried it will be putting off new visitors!

    Can anyone think what might be happening?



    Deactivate your plugins and specifically the ad rotate plugin.


    Andrea Rennick

    Genesis does not have a separate mobile view. That is from the WP Touch plugin, as Anita suggested it could be.

    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.


Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.