Community Forums › Forums › Archived Forums › General Discussion › Do You Ask Clients to Purchase Framework and Theme?
Tagged: best practices, client license, developer license
- This topic has 6 replies, 4 voices, and was last updated 9 years, 5 months ago by evelynf.
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September 23, 2014 at 1:51 pm #125466MealtogMember
I am curious for all those who create websites for others. Do you ask them to purchase Genesis + a child theme or do you use your developer licensed copy and just include that in your costs? I understand this is ok from SP.
The downside is that your client will not have a login to open a ticket with SP should the need ever arise.
What do you do?
September 23, 2014 at 2:08 pm #125469davidzackMemberI generally deliver my sites with documentation and video tutorials for the most common site management tasks. One of the nice things about using WordPress as your framework is that a site owner can empower him/herself to learn as much or as little as he or she wants. Most of the things my clients would ever want to do are more standard WordPress-related tasks, and there are plenty of online resources they can use if they want to become power users.
I don't know that a client has ever had a question for which they would need support directly from StudioPress, though if they ever did their first thought would more likely to contact me than StudioPress, anyway.
So I don't think it's necessary to recommend they purchase a license...
September 23, 2014 at 7:13 pm #125494MealtogMemberI don’t know that a client has ever had a question for which they would need support directly from StudioPress
This is what I think as well. I have found some still want to cover all future scenarios and insist on making the purchase so I guess it's an option for the client to choose.
Anyone else?
September 23, 2014 at 7:30 pm #125496davidzackMemberThere's certainly no reason to dissuade a client who wants to get that in-depth. And it's a nice thank you to StudioPress that they get to sell an additional license.
September 24, 2014 at 10:16 am #125548SummerMemberIf I'm not going to be doing site maintenance for them after doing the site, then I insist that they purchase a Genesis license and the child theme themselves. Same for Gravity Forms, or any other premium plugins I have developers or unlimited licenses for.
If they want me to continue to do site maintenance, different story... and if in the future they no longer want to continue with my maintenance services, I make sure they know they need to purchase their own licenses beforehand, or help them transition to alternative plugins (yes, I have had to switch a couple sites from Gravity Forms to Ninja Forms, but that's what the client wanted).
WordPress / Genesis Site Design & Troubleshooting: A Touch of Summer | @SummerWebDesign
Slice of SciFi | Writers, After DarkSeptember 25, 2014 at 5:19 pm #125734MealtogMemberSummer, that is interesting. Thanks for the feedback 🙂
November 7, 2014 at 5:40 pm #130869evelynfMemberHi,
I also have my clients buy licenses so that they have free access to updates, etc. even if they use another developer. I often get clients who are not in that position and it is a pain for me to get support for their theme. Have one who had an out of date theme - she kept getting hacked and I have no way to get an update without her buying the theme again.Please make sure your clients are "self-contained" and have all of the permissions they need. 🙂
Right now I just had a client contact me who had a developer use Genesis and a child theme and did not have her buy it. She is already unhappy that she doesn't "own" her own theme. Does anyone know if StudioPress will let a developer transfer a license to a client?
Evelyn
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