Error in Theme

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This topic contains 23 replies, has 5 voices, and was last updated by  hopeandfind 6 months, 1 week ago.

Viewing 9 posts - 16 through 24 (of 24 total)
  • Author
    Posts
  • #86157

    hopeandfind
    Member
    Post count: 7

    Error says

    The parent theme is missing. Please install the “genesis” parent theme.

    #86158

    nutsandbolts
    Moderator
    Post count: 3113

    I understand that, but you stated above that the Genesis framework has been installed and activated. If the framework is active, your homepage should look something like this: http://www.genesisframework.com/


    Andrea Whitmer, Owner, Nuts and Bolts Media
    I provide dev and training services for web designers • Find me on Twitter and Google+

    #86160

    hopeandfind
    Member
    Post count: 7

    I have my domain

    I will be transferring my wordpress.com blog and content over after I set up my .org

    Should I not have done it local?

    Yes Front end of the site shows Genesis as my theme. With no colours or customs just grey

    #86161

    nutsandbolts
    Moderator
    Post count: 3113

    It’s hard to say what’s causing the error, but it seems something didn’t gel correctly when you installed WP or the framework.

    I would set up your hosting, then go ahead and install WP on your domain and try installing it there. You can always import your content from wp.com once the child theme is activated on the live site.


    Andrea Whitmer, Owner, Nuts and Bolts Media
    I provide dev and training services for web designers • Find me on Twitter and Google+

    #86162

    hopeandfind
    Member
    Post count: 7

    looks nothing like the special theme I bought

    #86163

    nutsandbolts
    Moderator
    Post count: 3113

    That’s because your child theme isn’t recognizing that the Genesis framework is installed, so the child theme can’t activate.


    Andrea Whitmer, Owner, Nuts and Bolts Media
    I provide dev and training services for web designers • Find me on Twitter and Google+

    #86164

    hopeandfind
    Member
    Post count: 7

    Ok – I think I’ll go back to blue host and do what you say:set up your hosting, then go ahead and install WP on your domain.

    Thanks so very much

    #86168

    sdbroker
    Participant
    Post count: 106

    @hopeandfind That’s usually an IE11 error. Are you using the IE11 browser? If you are, click on the browser settings icon on top right, then Compatibility View Settings and remove your site from there.

    #86199

    hopeandfind
    Member
    Post count: 7

    Hmm it’s my new mac – should I open Chrome
    to browse?

Viewing 9 posts - 16 through 24 (of 24 total)

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