I tried importing the executive theme's .xml file as described so I could start a site off as close to the advertised template as possible, and then just make changes to it - new images, etc.
When the automatic import doesn't yield results, what is the troubleshooting process?
As you posted this a while back, I hope you were able to get your issue resolved. If not, please check back in, and I will escalate for you. Thanks!
If your issue was resolved, go ahead and mark this as "resolved", so it can be closed.
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