Facebook not showing photo preview like other blog sites

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This topic is: resolved

This topic contains 10 replies, has 2 voices, and was last updated by  AC 1 year, 8 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #19091

    jenniferpinkley
    Participant
    Post count: 25

    If this has already been discussed, I can’t find it. I’m using the Lifestyle theme and have started to share blog posts on Facebook. When I share most blog posts, a nice preview graphic displays, and you can scroll through the photo you want to use for the preview. A textual preview also displays that shows people the first part of the blog post. When I add a link on Facebook to one of my Genesis blog posts though, all I get is a cryptic http://www… link with no text or graphic preview. How can I fix this? Sharing posts on Facebook is pointless without the preview of text and graphics.

    https://www.facebook.com/swirlingstonestudio

    #19137

    AC
    Blocked
    Post count: 7712

    Facebook controls what get’s posted. To help it along, I use this plugin called Easy Facebook Share Thumbnails. It works with your Featured Images that you attach to your posts. If you place a default image in the settings, if you don’t have a Featured Image attached to your post, it will pull the default image.

    http://wordpress.org/extend/plugins/easy-facebook-share-thumbnails/

    One thing to keep in mind… that it doesn’t happen immediately. Facebook needs time to recognize that you added this to the site.

    #21963

    jenniferpinkley
    Participant
    Post count: 25

    I installed the plugin and it still doesn’t work. When I share my main web page, I do get a preview and can select a thumbnail, but not with any other pages. Does anything with the hosting affect this kind of thing? My blogs on Hostgator work perfectly. This one is on GoDaddy.

    #21980

    AC
    Blocked
    Post count: 7712

    What is your website URL?

    #22122

    jenniferpinkley
    Participant
    Post count: 25

    I’m in the process of moving the site that hasn’t been working to Hostgator. The site is swirlingstone.com. I just tried to share a post now that it’s on Hostgator and it STILL doesn’t work. Put this post into Facebook and see what happens. http://swirlingstone.com/binghamite-pendant-set-in-sterling-silver/

    This site is a clean install running on the newest version of WP and also the latest version of Genesis.

    One of my other sites is http://www.discoverhistorictravel.com and it’s running an older version of WP and and older version of Genesis/Lifestyle theme and it still works just fine. Both are now on the same hosting platform so the only difference is software versions.

    Today I helped a friend set up a new WordPress with with a free template. It’s running the same version of WP that my swirlingstone site is running, and preview graphics work just fine on Facebook  too. So that really leads me to think that the problem is with Genesis or the Lifestyle theme.

    I’ll install the plugin on this new site, but it’s ticking me off that such a simple thing is no longer working.

     

    #22133

    jenniferpinkley
    Participant
    Post count: 25

    I did some more troubleshooting. I uninstalled everything and reinstalled WordPress. The preview still doesn’t work. I also noticed that it doesn’t work on Google + either. I did some reading and several sites mention inserting code in the functions.php file to add that functionality. I don’t know how that all works with Genesis.

    I also found a Facebook debugger: https://developers.facebook.com/tools/debug

    When I enter one of my blog addresses, I get the following errors:

    Scrape Information
    Response Code:    404
    Fetched URL:    http://swirlingstone.com/2013/02/22/binghamite-pendant-set-in-sterling-silver/
    Canonical URL:    http://swirlingstone.com/2013/02/22/binghamite-pendant-set-in-sterling-silver/

    Critical Errors That Must Be Fixed
    Bad Response Code:    URL returned a bad HTTP response code.
    Errors That Must Be Fixed
    Missing Required Property:    The ‘og:url’ property is required, but not present.

    Open Graph Warnings That Should Be Fixed
    Inferred Property:    The ‘og:url’ property should be explicitly provided, even if a value can be inferred from other tags.
    Inferred Property:    The ‘og:title’ property should be explicitly provided, even if a value can be inferred from other tags.

    I simply don’t understand why it works on all of my other sites but not this one. Can’t someone give me some code to insert somewhere to fix this?

    #29673

    jenniferpinkley
    Participant
    Post count: 25

    I’m still trying to solve this problem. Can nobody help?

    #29676

    AC
    Blocked
    Post count: 7712

    I am seeing all the Open Graph settings in your theme. Have you validate the Share plugin settings? Make sure that all the settings in the “working” site are the same in the “nonworking” site.

    #29677

    jenniferpinkley
    Participant
    Post count: 25

    Yes I deactivated every single plugin several times, dinked around with every setting I can think of and it still won’t work. The Share plugin doesn’t work.

    I have found several sites with various info about editing .php files to get Facebook/G+ to preview correctly. One fix (http://wordpress.org/support/topic/blog-title-and-thumbnail-not-showing-on-facebook-share) says to edit the header.php file and change meta description in the header.php, but when I look at the Genesis header.php file it says not to edit it under any circumstances.

    #29732

    jenniferpinkley
    Participant
    Post count: 25

    I finally got it to work again. I’m not sure what I did.

    #29795

    AC
    Blocked
    Post count: 7712

    Glad it got it working. I’ll close this thread. If you have another issue, open a new one.

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