Fatal Error Message on homepage

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This topic contains 16 replies, has 2 voices, and was last updated by  Doc Fisher 1 year ago.

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #33426

    Doc Fisher
    Participant
    Post count: 28

    hello all! I am new here…

    I deleted and then reinstalled Genesis.

    This is error message on home page.
    Fatal error: Call to undefined function genesis_superfish_enabled() in /home/pbteam/public_html/drtoddfisher.com/wp-content/themes/genesis/lib/js/load-scripts.php on line 27

    I deleted and then reinstalled Genesis.

    #33484

    anitac
    Participant
    Post count: 6445

    Disable all plugins and see what happens.


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    #33490

    Doc Fisher
    Participant
    Post count: 28

    I just installed Genesis and Inspyr prior to this and then deleted genesis.  No plugins installed now.  Nothing happening.

    #33493

    anitac
    Participant
    Post count: 6445

    You MUST have Genesis installed. You will get an error if you have a child theme installed without the Framework. Please reinstall Genesis. You do not need to activate it. If you cannot get to the control panel, you should Unzip the Genesis file, then use FTP and copy the file over to the Themes folder.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
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    When asking for help, please provide a link or screen shot showing your problem!

    #33570

    Doc Fisher
    Participant
    Post count: 28

    Thanks for your help by the way.  Forgot to mention.  Deleted Genesis and then reinstalled with help of webhost.  Genesis was there when I had this error message.  I can use Control Panel and Dashboard.  I emailed Support and they are helping me too.  Not sure why I have error message now.

     

     

    #33571

    anitac
    Participant
    Post count: 6445

    What version of PHP is your hosting company using?


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
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    When asking for help, please provide a link or screen shot showing your problem!

    #33572

    Doc Fisher
    Participant
    Post count: 28

    What is PHP?  Where can I find?

    #33573

    Doc Fisher
    Participant
    Post count: 28

    Need to leave for about 30 min.  Will be back.

    #33575

    anitac
    Participant
    Post count: 6445

    The PHP program resides on the hosting server. You need to ask your hosting company what version of PHP is running on the server.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    #33586

    Doc Fisher
    Participant
    Post count: 28

    Talked with CS.  I deactivated Genesis and 2011 Theme works.

    #33590

    anitac
    Participant
    Post count: 6445

    Glad you were able to get to TwentyEleven. What version of Genesis did you install?


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    #33594

    Doc Fisher
    Participant
    Post count: 28

    2o11 Theme.  If I add Genesis back it doesn’t work.

    #33602

    anitac
    Participant
    Post count: 6445
    This reply has been marked as private.
    #33615

    Doc Fisher
    Participant
    Post count: 28

    I appreciate your help.   Can we do skype?  Let me revisit this tomorrow.  Thanks again, Todd

    #33703

    anitac
    Participant
    Post count: 6445
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 17 total)

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