Genesis Customize Not Working

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This topic contains 3 replies, has 3 voices, and was last updated by  Summer 4 months, 3 weeks ago.

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  • #113350

    fmurad
    Member
    Post count: 11

    Hey guys, I’m trying to customize the Genesis theme (no child theme) and the customize page comes up blank. Any ideas as to why? I can’t customize anything at the moment

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    #113354

    David Browne
    Participant
    Post count: 167

    Try deactivating some of your plugins, you seem to have an awful lot of stylesheets and js being loaded. Other than that I don’t know. Should work straight out of the box, even with no child theme.


    We are Dave & Erin. Full time travellers and designers. Currently in Sydney. Follow us on Google +. I’m new to twitter so be the first to say hey Twitter

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    #113366

    fmurad
    Member
    Post count: 11

    That’s really strange, could it be that I have so many themes installed (not activated)? Because the plugins I have installed are nothing crazy or anything, and not all of them are activated either.

    #113416

    Summer
    Participant
    Post count: 1122

    Is the theme you’re trying to customize the active theme? I’ve never tried activating the framework and trying to use Customize on it.

    Also, not having a child theme is going to cause major problems for you later on. As soon as you update Genesis, you will lose all of your customizations.

    Why don’t you have a child theme installed? The Sample Theme comes with Genesis… you should at least use that.


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