Genesis User Profile not displaying Gravatar image

Community Forums Forums General Discussion Genesis User Profile not displaying Gravatar image

This topic is: not resolved

This topic contains 1 reply, has 2 voices, and was last updated by  renecerrito 3 months, 3 weeks ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #108547

    Susan
    Moderator
    Post count: 9011

    I am helping someone with their site. All of a sudden, the Gravatar image is not displaying.

    - Site is here: http://happinesseveryday.com/
    - User does have a Gravatar image.
    - User has disabled all plugins.
    - It’s not theme specific (she has switched from the child theme to the Genesis framework, and it is still an issue.)

    I’m not sure what to suggest next.

    Thanks!


    Susan @ Graphically Designing I offer theme customizations I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    http://happinesseveryday.com/
    #108703

    renecerrito
    Member
    Post count: 1

    Hi Susan… My experience with my Gravatar image is that if I use a different email address for myself to whoever I am replying to, instead of the email address that is registered on my Gravatar account, then the image will not show up. I hope this helps. …. Rene

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.