Header Image Disappeared after update

Community Forums Forums General Discussion Header Image Disappeared after update

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This topic contains 12 replies, has 10 voices, and was last updated by  nickthegeek 8 months, 1 week ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #55590

    eightcrazy
    Participant
    Post count: 9

    Just updated a site to WP 3.6 and Genesis 2.0 and the header image disappeared! Anyone else have this issue yet and know the quick fix?

    Theme: Outreach

    Site: http://bgolaw.pro/

    Section of code:

    .header-image #title-area {
    background: url(images/header-blue.png) no-repeat;
    display: block;
    float: left;
    height: 201px;
    overflow: hidden;
    padding: 0;
    text-indent: -9999px;
    width: 350px;
    }

    http://bgolaw.pro/
    #55607

    RobG
    Participant
    Post count: 992

    I can see the header image just fine.


    To speed up the process please post the link to the website in question.

    We recommend using Firebug to view source codes http://getfirebug.com/

    RobGoss WordPress Developer
    http://www.robgoss.com / Follow me Twitter / https://twitter.com/robgoss

    #55613

    Dan B
    Participant
    Post count: 25

    Similar issue here: My #header color disappeared!


    Dan @ ZindaMedia
    Freelance web development and design for non-profits and small businesses.

    #55837

    GF
    Participant
    Post count: 5

    After updated my site to Genesis 2.0, the width of the header image became shorter. Before that was full width!
    Please help!
    Theme: Outreach
    Site: http://www.tanchyegeokacupuncturist.com/

    #55911

    RobG
    Participant
    Post count: 992

    @GF You might want to start another thread….


    To speed up the process please post the link to the website in question.

    We recommend using Firebug to view source codes http://getfirebug.com/

    RobGoss WordPress Developer
    http://www.robgoss.com / Follow me Twitter / https://twitter.com/robgoss

    #55971

    GF
    Participant
    Post count: 5

    After updated my site to Genesis 2.0, the width of the header image became shorter. Before that was full width!
    Please help!
    Theme: Outreach
    Site: http://www.tanchyegeokacupuncturist.com/

    Below is what i get from Firebug. Pls let me know what is the solution.

    ————————————————————————-

    <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”>
    <html lang=”en-US” prefix=”og: http://ogp.me/ns#” xml:lang=”en-US” xmlns=”http://www.w3.org/1999/xhtml”>
    <head profile=”http://gmpg.org/xfn/11″>
    <meta content=”text/html; charset=UTF-8″ http-equiv=”Content-Type”>
    <title>Tan Chye Geok Acupuncture Centre -</title>
    <meta content=”width=device-width, initial-scale=1.0″ name=”viewport”>
    <style type=”text/css”>
    <link href=”http://www.tanchyegeokacupuncturist.com/” rel=”canonical”>
    <meta content=”en_US” property=”og:locale”>
    <meta content=”website” property=”og:type”>
    <meta content=”Tan Chye Geok Acupuncture Centre -” property=”og:title”>
    <meta content=”http://www.tanchyegeokacupuncturist.com/” property=”og:url”>
    <meta content=”Tan Chye Geok Acupuncture Centre” property=”og:site_name”>
    <meta content=”google8c8596c9fc8108f4.html” name=”google-site-verification”>
    <link href=”http://www.tanchyegeokacupuncturist.com/feed/” title=”Tan Chye Geok Acupuncture Centre » Feed” type=”application/rss+xml” rel=”alternate”>
    <link href=”http://www.tanchyegeokacupuncturist.com/comments/feed/” title=”Tan Chye Geok Acupuncture Centre » Comments Feed” type=”application/rss+xml” rel=”alternate”>
    <link id=”outreach-theme-css” media=”all” type=”text/css” href=”http://www.tanchyegeokacupuncturist.com/wp-content/themes/outreach/style.css?ver=2.0.0″ rel=”stylesheet”>
    <link id=”google-fonts-css” media=”all” type=”text/css” href=”http://fonts.googleapis.com/css?family=Lato&ver=2.0.0″ rel=”stylesheet”>
    <link id=”simple-social-icons-font-css” media=”all” type=”text/css” href=”http://www.tanchyegeokacupuncturist.com/wp-content/plugins/simple-social-icons/css/style.css?ver=1.0.0″ rel=”stylesheet”>
    <link id=”slider_styles-css” media=”all” type=”text/css” href=”http://www.tanchyegeokacupuncturist.com/wp-content/plugins/genesis-responsive-slider/style.css?ver=0.9.2″ rel=”stylesheet”>
    <script async=”" src=”//www.google-analytics.com/analytics.js”>
    <script src=”http://www.tanchyegeokacupuncturist.com/wp-includes/js/jquery/jquery.js?ver=1.10.2″ type=”text/javascript”>
    <script src=”http://www.tanchyegeokacupuncturist.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1″ type=”text/javascript”>
    <meta content=”WordPress 3.6″ name=”generator”>
    <link type=”image/x-icon” href=”http://www.tanchyegeokacupuncturist.com/wp-content/themes/outreach/images/favicon.ico” rel=”Shortcut Icon”>
    <link href=”http://www.tanchyegeokacupuncturist.com/xmlrpc.php” rel=”pingback”>
    <script>
    <style type=”text/css”>
    <style media=”screen” type=”text/css”>
    <script>
    </head>
    <body class=”home blog full-width-content outreach”>
    <div id=”wrap”>
    <script type=”text/javascript”>
    <script src=”http://www.tanchyegeokacupuncturist.com/wp-content/themes/genesis/lib/js/menu/superfish.min.js?ver=1.7.4″ type=”text/javascript”>
    <script src=”http://www.tanchyegeokacupuncturist.com/wp-content/themes/genesis/lib/js/menu/superfish.args.min.js?ver=2.0.0″ type=”text/javascript”>
    <script src=”http://www.tanchyegeokacupuncturist.com/wp-content/themes/genesis/lib/js/menu/superfish.compat.min.js?ver=2.0.0″ type=”text/javascript”>
    <script src=”http://www.tanchyegeokacupuncturist.com/wp-content/plugins/genesis-responsive-slider/js/jquery.flexslider.js?ver=0.9.2″ type=”text/javascript”>
    </body>
    </html>

    #55987

    braddalton
    Participant
    Post count: 7473

    The #header class selector is now .site-header if you have added HTML 5 support to your child theme and updated to Genesis 2.0.


    WordPress Developer & Consultant
    Brad Dalton400+ StudioPress Tutorials & 1200+ Code snippets

    #56189

    mysozo
    Participant
    Post count: 5

    It appears related to the coding at

    genesis > lib > structure > header.php

    around lines 769-792.

    If you view your homepage html source code for http://www.tanchyegeokacupuncturist.com/, you’ll see that Genesis 2 is actually inserting a css code for the header that overrides your child theme’s css for the header.

    On line 44: </script><style type="text/css">#header { background: url(http://www.tanchyegeokacupuncturist.com/wp-content/themes/outreach/images/header.png) no-repeat !important; }</style>

    The no-repeat !important overrides your regular css for the Outreach child theme. I’m not sure the proper route to deal with this, but I just edited the above mentioned header.php file within the Genesis framework on line 783 and removed <!--no-repeat !important;--> which is a temporary fix (until Genesis is updated again).

    Ironically, if StudioPress updated http://demo.studiopress.com/outreach/ to Genesis 2.0, that demo site would experience the same thing which http://www.tanchyegeokacupuncturist.com/ is experiencing.

    • This reply was modified 8 months, 1 week ago by  mysozo. Reason: clarification
    • This reply was modified 8 months, 1 week ago by  mysozo. Reason: clarification
    #56205

    DarralynC
    Participant
    Post count: 39

    Hi!
    My header did the same thing except it is now flush left instead of centered. I would rather it be centered like before like the demo theme on studio press Outreach theme.
    http://www.ccsmain.carmeleducationalfoundation.org

    Thanks.

    #56314

    GF
    Participant
    Post count: 5

    Please Studiopress, we need a response from you. What immediate action are you going to take to resolve this issue ASAP? You can’t have an update to Genesis 2.0 and, with that, created compatibility issues with your child themes you sold to your customers. That can’t be right.

    We need a response from Studiopress!

    #56509

    IdleBuzz
    Participant
    Post count: 3

    My header is completely changed as well, losing its styling. We REALLY need a fix for this asap please!

    #56510

    Susan
    Moderator
    Post count: 7513

    Please Studiopress, we need a response from you.

    @GE (and anyone else) – if you want a response from StudioPress, you need to submit a support ticket. This is the community forum, and is not official support.


    Susan @ Graphically Designing I’d love to customize your website! I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    #56521

    nickthegeek
    Keymaster
    Post count: 751

    Hey folks, Susan is right, if you need an official response please submit a support ticket. This is very easy. Log into my.studiopress.com then click the “Get Help” link on the right most menu. For an issue like this select the “technical” option from the drop down.

    To save us both time, please make sure you include the URL to your site in the provided field.

    You should receive a confirmation email if the ticket was correctly submitted. If you didn’t receive the confirmation email, please make sure that you have @copyblogger.com whitelisted with your email service and the email client didn’t spam our email. Also, please watch for any error messages when submitting your ticket and double check that your email address was entered correctly.

    If you have submitted a ticket but have not heard back from us in 24 hours (we usually reply much faster than that) submit a second ticket.

    I think that about covers it all.

    As a general fix for this issue. Find #header { } in your style.css file. It might occur more than once and there will be some rules inside the { }. Make that #wrap #header { } (again, there will be rules inside the { } but since this is general I can’t provide with the exact rules for all sites)

    That will fix most of the header issues. For specific help, contact us. This is a support issue and we will help.

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