I understand that for the community themes, that each community developer will have created their own support system, and I should use their support system, and that the new support ticket venue is for StudioPress developed themes.
Suppose I have a scenario where I created a site using parts of a community developed theme, and parts of an official StudioPress theme...
Am I allowed to submit a ticket to the StudioPress portal if I have a question?
Susan @ Afford Your Passions
That would be custom, and you should probably post it in here.
If you need technical support for your theme please file a ticket.
The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Suppose I have a scenario where I created a site using parts of a community developed theme, and parts of an official StudioPress theme…
If you are customizing a theme (using part of one theme and part of another is, by definition, customization), then you would post on the community forums here.
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