Homepage won't update

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This topic contains 18 replies, has 2 voices, and was last updated by  Anita 1 year, 1 month ago.

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #53113

    elockwood
    Participant
    Post count: 9

    I’m getting pretty frustrated trying to figure out why the homepage for carsofchange.com won’t update. I have changed widgets around and made many other edits to the homepage, but as soon as I log out of the admin and view the site as a normal user, nothing has changed. I’ve cleared the browser cache multiple times and even deleted the W3 Total Cache plugin to no avail. Changes on second level pages are going through just fine, but the homepage will not change to what I see when logged in as admin on the site.

    http://carsofchange.com
    #53125

    Anita
    Participant
    Post count: 7524

    What version of Genesis are you currently using?


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    #53127

    elockwood
    Participant
    Post count: 9

    I’m using 1.8.1

    #53128

    Anita
    Participant
    Post count: 7524

    Update to 1.9.2 and see if it fixes it. You can find it in your my.studiopress.com account.


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    #53133

    elockwood
    Participant
    Post count: 9

    Do update do I delete the old version of genesis through the ftp manager then upload the new version in the new theme window? It won’t let me have both versions as they have the same destination folder, but it seems risky to delete the old version when I don’t know if the new version will play nicely with everything I’ve done to the site? Or is this not something i need to worry about?

    #53134

    Anita
    Participant
    Post count: 7524

    You should have had a yellow bar across the top of your screen that says Genesis 1.9.2 is available. You don’t have that?


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    #53135

    elockwood
    Participant
    Post count: 9

    Under updates and themes it currently says that all my themes are up to date. So no, I don’t have a yellow bar across my screen currently.

    #53136

    Anita
    Participant
    Post count: 7524

    Is there a checkmark on the Genesis screen that says to notify you when there’s an update?


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    #53137

    elockwood
    Participant
    Post count: 9

    Ok, I see what happened. I did update the Theme, I just didn’t think it had gone through. Now I’m running 1.9.2, but it hasn’t fixed my problem.

    #53138

    elockwood
    Participant
    Post count: 9

    When I go to the website when I am not logged in it says:

    <!– Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/

    Page Caching using disk: enhanced
    Object Caching 2036/2073 objects using apc

    Served from: carsofchange.com @ 2013-07-17 11:57:41 –>

    Apparently it is being served from the 17th? How do I get it to update this?

    #53139

    Anita
    Participant
    Post count: 7524

    Try disabling your plugins and then enable them one at a time.


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    #53141

    Anita
    Participant
    Post count: 7524

    I thought you said you disabled that plugin? Clean it all out or disable it to see if it works.


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    #53142

    elockwood
    Participant
    Post count: 9

    Yea I just deleted the pluging for a second time, logged out, went to the site and when I open the inspect element the same W3 Total Cache message is still there. I even tried clearing my browser cache and going back to the site again without luck. I’ll try disabling and enabling the other plugins to see if one of them is the culprit.

    #53143

    elockwood
    Participant
    Post count: 9

    I disabled all the plugins, logged out, and the live site does not change at all. Its somehow stuck at the 2013-07-17 11:57:41 version of the homepage.

    #53149

    Anita
    Participant
    Post count: 7524

    Have you viewed it in another browser? I’ll go look in Firefox. You may have to go into the database.


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