I purchased theme and paid 79.95 dollors through paypal. However after purchased I haven’t received anything from studiopress I can”t even access my account. I’m sending Studiospress emails and i followed every process they have in the website many times but i haven’t heard anything from them.
Its my first time to purchase studiopress theme and felt sad about their service now. They never attend to my quires for more than 7 hours now.
I need immediate answer.
I will escalate this for you.
In the meantime, have you submitted a ticket here? please make sure that you have whitelisted copyblogger.com. Please make sure you are checking the e-mail address associated with your paypal account and that you have checked your spam folder.
Thanks for your reply. I used different email for my paypal and studiopress account. I already checked both emails but I haven't received anything only the automatic reply. I'm wondering what happened. I've been whitelisted copyblogger.com many times since I start to purchase the theme.
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