I Cannot Access My StudioPress Account

Community Forums Forums General Discussion I Cannot Access My StudioPress Account

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This topic contains 3 replies, has 3 voices, and was last updated by  mattmeeks 1 year, 4 months ago.

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  • Author
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  • #39697

    almapal
    Participant
    Post count: 2

    Hi,

    I cannot access My StudioPress account including downloads, get help, account info, my purchases and tutorials. I want to access them to check my details as well as download the framework and plugins. How do I go about this? My email for My StudioPress is the same one I used for this forum.

    Thanks,

    Al


    #39711

    snakeair
    Participant
    Post count: 164

    Have you did a forgot password and have the password emailed to you?  You can use this link to send an email to support.

    http://www.studiopress.com/account-assistance

    #39722

    almapal
    Participant
    Post count: 2

    Ok, I’ll use that link.

    By the way, I forgot to mention that I’m able to login into my account and I’ve tried reseting the password but when I login, I still get the same problem.

     

     


    #56733

    mattmeeks
    Participant
    Post count: 3

    Same here. I can log into the forums, but logging into my.studiopress.com results in landing on the themes page no matter what I click, and all the links under the My Studiopress menu on the right have locks next to them.

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