Issues with download.php

Community Forums Forums General Discussion Issues with download.php

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This topic contains 3 replies, has 2 voices, and was last updated by  Anita 1 year, 4 months ago.

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  • #36177

    styzer
    Participant
    Post count: 85

    Hi all,

    We offer free downloads on the site and there are issues since we moved to Genesis (with Outreach theme). It’s looking for a ‘download.php’ file in a folder called ‘includes’ (which we had to copy from before the move), and many have issues now downloading the files. This is what the link looks like now when I hover over it on the page:

    http://www.musicmonday.ca/wp-content/themes/genesis/includes/download.php?file=http%3A%2F%2Fwww.musicmonday.ca%2Fwp-content%2Fuploads%2F2013%2F04%2FISS-Is-Somebody-Singing-Barbershop.pdf

    However, when we set it up from within the admin panel, the link looks like this:

    http://www.musicmonday.ca/wp-content/uploads/2013/04/ISS-Is-Somebody-Singing-Barbershop.pdf

    As you can see, in addition to the added whole download.php string, all the hyphens in the file name have been automatically converted to %2.

    Seen this before anyone? How can we fix this? The second link is what I’d except it to look like on the page itself.

    Thank you in advance,

    Regards,

    Andre

    http://www.musicmonday.ca/arrangements/
    #36286

    Anita
    Participant
    Post count: 7544

    What shopping cart plugin are you using for the downloads?


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
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    #36310

    styzer
    Participant
    Post count: 85

    Hi,

    We are not selling them, these are free download, so there are no carts involved. We decided to bypass Genesis and rebuild the page with cleaning up the CSS from all those added links. So this will remain a mystery…

    Thank you Anita!

    Andre

    #36368

    Anita
    Participant
    Post count: 7544

    Is it just a link that you add through your Media? Or is this a program such as Email Before Download to capture email addresses?


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me!

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