I am locked out of my account. This happen to anyone else. They don't make it easy to contact them either. The only form I could find forced me to select the reason for contacting them as a pre-sale question. Pretty frustrating to say the least. Never had a problem accessing my account before.
Are you able to access this:
Let me see if I can get you some help.
Yeah, I can access that page but there is nothing on it that implies it's for members. I've been a member for a pro theme pack member for couple of years and have always been able to access all themes.
Here's a screenshot of what I see when I go to the page you mentioned:
Please use this form for any account assistance issues
Thanks, it would seem that it should be easier to contact you guys for a problem, don't you think?
The topic ‘Locked out of my account’ is closed to new replies.
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