Lost ALL of my Agency formatting & widgets on Genesis 1.9 upgrade

Community Forums Forums General Discussion Lost ALL of my Agency formatting & widgets on Genesis 1.9 upgrade

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This topic contains 10 replies, has 4 voices, and was last updated by  Susan 1 year, 10 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #10299

    docmas
    Participant
    Post count: 40

    Just upgraded to Genesis 1.9 and my Agency 1 site homepage lost ALL of the formatting and it seems like the widgets placed in the different homepage areas were put into the “inactive” place.

    http://menafterfifty.com

    Is there an easy way to restore it or do I need to drag everything back, etc., etc. etc. ?

    Note: have two Agency 2 websites that don’t seem to have this problem.  Better to upgrade this site to Agency 2 as well?  Reluctant to, as have some custom formats for colors, etc.

    HELP!

    Thanks,

    Adam

    #10300

    docmas
    Participant
    Post count: 40

    FYI, menus all disappeared as well.

    #10309

    Nicolas
    Participant
    Post count: 5

    I don’t know if you already checked it, but in the comments section of the announcement are a lot of resolved issues: http://www.studiopress.com/releases/genesis-framework-19.htm


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    #10368

    docmas
    Participant
    Post count: 40

    Thanks, but the upgrade CREATED issues, so what it resolved isn’t relevant to me.

    #10373

    docmas
    Participant
    Post count: 40

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.  am i going to have to re-enable EVERYTHING?  not a good upgrade if it undermines the child themes.

    #10374

    docmas
    Participant
    Post count: 40

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.  am i going to have to re-enable EVERYTHING?  not a good upgrade if it undermines the child themes.

    actually, my webpage looks purely like a genesis, and no child theme is active at all.

    #10376

    docmas
    Participant
    Post count: 40

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.

    and i put my widgets back into the homepage sections.

    AND, still looks like no child theme (Agency 1.01) formatting showing up, color or position.

    http://menafterfifty.com

    HELP!

    Adam

    #10383

    robskidmore
    Participant
    Post count: 3

    Check the name of the folder that your child theme is in. If there is a space in it ( eg. My Theme ) remove the space ( MyTheme ).

    I had a similar problem. Everything on the child theme worked except the CSS. After hours of frustration I finally figured it out. Don’t ask my why it happened.

    Anyway hope that helps.

     

    Rob

    #10433

    docmas
    Participant
    Post count: 40

    rob, thanks, that pointed me into the right direction, finally got it figured out, though disappointed no one from studio press had anything to offer on this one.

    adam

    #10487

    robskidmore
    Participant
    Post count: 3

    Adam,

    Glad I could help. I think the Studiopress team is probably in over their heads right now. :-) Just check the comments on Brian Gardner’s post.

    Anyway. I’m glad you got it fixed.

    #10501

    Susan
    Moderator
    Post count: 9544

    They came out with a version 1.9.1 to fix a bug with users losing their styles. Maybe upgrading to the latest version will assist with any issues (if you haven’t already resolved them).

    I believe @robskidmore is probably right – I image they are busy working on the help desk tickets today.


    Susan @ Graphically Designing I offer theme customizations I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

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