Lost ALL of my Agency formatting & widgets on Genesis 1.9 upgrade

Community Forums Forums General Discussion Lost ALL of my Agency formatting & widgets on Genesis 1.9 upgrade

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This topic contains 10 replies, has 4 voices, and was last updated by  Susan 2 years, 5 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #10299

    docmas
    Participant

    Just upgraded to Genesis 1.9 and my Agency 1 site homepage lost ALL of the formatting and it seems like the widgets placed in the different homepage areas were put into the “inactive” place.

    http://menafterfifty.com

    Is there an easy way to restore it or do I need to drag everything back, etc., etc. etc. ?

    Note: have two Agency 2 websites that don’t seem to have this problem.  Better to upgrade this site to Agency 2 as well?  Reluctant to, as have some custom formats for colors, etc.

    HELP!

    Thanks,

    Adam

    #10300

    docmas
    Participant

    FYI, menus all disappeared as well.

    #10309

    Nicolas
    Participant

    I don’t know if you already checked it, but in the comments section of the announcement are a lot of resolved issues: http://www.studiopress.com/releases/genesis-framework-19.htm


    Blogger from Germany.
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    #10368

    docmas
    Participant

    Thanks, but the upgrade CREATED issues, so what it resolved isn’t relevant to me.

    #10373

    docmas
    Participant

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.  am i going to have to re-enable EVERYTHING?  not a good upgrade if it undermines the child themes.

    #10374

    docmas
    Participant

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.  am i going to have to re-enable EVERYTHING?  not a good upgrade if it undermines the child themes.

    actually, my webpage looks purely like a genesis, and no child theme is active at all.

    #10376

    docmas
    Participant

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.

    and i put my widgets back into the homepage sections.

    AND, still looks like no child theme (Agency 1.01) formatting showing up, color or position.

    http://menafterfifty.com

    HELP!

    Adam

    #10383

    robskidmore
    Participant

    Check the name of the folder that your child theme is in. If there is a space in it ( eg. My Theme ) remove the space ( MyTheme ).

    I had a similar problem. Everything on the child theme worked except the CSS. After hours of frustration I finally figured it out. Don’t ask my why it happened.

    Anyway hope that helps.

     

    Rob

    #10433

    docmas
    Participant

    rob, thanks, that pointed me into the right direction, finally got it figured out, though disappointed no one from studio press had anything to offer on this one.

    adam

    #10487

    robskidmore
    Participant

    Adam,

    Glad I could help. I think the Studiopress team is probably in over their heads right now. :-) Just check the comments on Brian Gardner’s post.

    Anyway. I’m glad you got it fixed.

    #10501

    Susan
    Moderator

    They came out with a version 1.9.1 to fix a bug with users losing their styles. Maybe upgrading to the latest version will assist with any issues (if you haven’t already resolved them).

    I believe @robskidmore is probably right – I image they are busy working on the help desk tickets today.


    Susan @ Graphically Designing I offer theme customizations I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

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