Lost ALL of my Agency formatting & widgets on Genesis 1.9 upgrade

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This topic contains 10 replies, has 4 voices, and was last updated by  Susan 4 months, 1 week ago.

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  • January 8, 2013 at 12:55 am #10299

    docmas
    Participant
    Post count: 40

    Just upgraded to Genesis 1.9 and my Agency 1 site homepage lost ALL of the formatting and it seems like the widgets placed in the different homepage areas were put into the “inactive” place.

    http://menafterfifty.com

    Is there an easy way to restore it or do I need to drag everything back, etc., etc. etc. ?

    Note: have two Agency 2 websites that don’t seem to have this problem.  Better to upgrade this site to Agency 2 as well?  Reluctant to, as have some custom formats for colors, etc.

    HELP!

    Thanks,

    Adam

    January 8, 2013 at 12:56 am #10300

    docmas
    Participant
    Post count: 40

    FYI, menus all disappeared as well.

    January 8, 2013 at 3:06 am #10309

    Nicolas
    Participant
    Post count: 5

    I don’t know if you already checked it, but in the comments section of the announcement are a lot of resolved issues: http://www.studiopress.com/releases/genesis-framework-19.htm

    Blogger from Germany.
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    January 8, 2013 at 10:02 am #10368

    docmas
    Participant
    Post count: 40

    Thanks, but the upgrade CREATED issues, so what it resolved isn’t relevant to me.

    January 8, 2013 at 10:10 am #10373

    docmas
    Participant
    Post count: 40

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.  am i going to have to re-enable EVERYTHING?  not a good upgrade if it undermines the child themes.

    January 8, 2013 at 10:11 am #10374

    docmas
    Participant
    Post count: 40

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.  am i going to have to re-enable EVERYTHING?  not a good upgrade if it undermines the child themes.

    actually, my webpage looks purely like a genesis, and no child theme is active at all.

    January 8, 2013 at 10:15 am #10376

    docmas
    Participant
    Post count: 40

    re-enabled menus, but of course there’s still no formatting.  so menus was turned off in the upgrade.

    and i put my widgets back into the homepage sections.

    AND, still looks like no child theme (Agency 1.01) formatting showing up, color or position.

    http://menafterfifty.com

    HELP!

    Adam

    January 8, 2013 at 10:43 am #10383

    robskidmore
    Participant
    Post count: 3

    Check the name of the folder that your child theme is in. If there is a space in it ( eg. My Theme ) remove the space ( MyTheme ).

    I had a similar problem. Everything on the child theme worked except the CSS. After hours of frustration I finally figured it out. Don’t ask my why it happened.

    Anyway hope that helps.

     

    Rob

    January 8, 2013 at 1:38 pm #10433

    docmas
    Participant
    Post count: 40

    rob, thanks, that pointed me into the right direction, finally got it figured out, though disappointed no one from studio press had anything to offer on this one.

    adam

    January 8, 2013 at 5:13 pm #10487

    robskidmore
    Participant
    Post count: 3

    Adam,

    Glad I could help. I think the Studiopress team is probably in over their heads right now. :-) Just check the comments on Brian Gardner’s post.

    Anyway. I’m glad you got it fixed.

    January 8, 2013 at 5:44 pm #10501

    Susan
    Moderator
    Post count: 3177

    They came out with a version 1.9.1 to fix a bug with users losing their styles. Maybe upgrading to the latest version will assist with any issues (if you haven’t already resolved them).

    I believe @robskidmore is probably right – I image they are busy working on the help desk tickets today.

    Susan @ Graphically Designing I’d love to customize your website! I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

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