Menu links disappeared in serenity primary and secondary nav bars

Community Forums Forums General Discussion Menu links disappeared in serenity primary and secondary nav bars

This topic is: not resolved

Tagged: 

This topic contains 3 replies, has 2 voices, and was last updated by  AC 8 months, 2 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #83747

    Carla
    Participant
    Post count: 15

    Hello,

    The links in my primary and secondary navigation menus/dropdowns are suddenly missing even though they are showing up in the Menu section of my WP admin dashboard/settings. I have tried restoring previous versions of my site through my cpanel and updating the Genesis theme and plugins and the issue is not resolved.

    Here is a cached version of my site before the windows disappeared:

    I am using Safari and OS X 10.6.8 but the Bluehost technician couldn’t see the menus either.

    Please let me know if you have any idea how to restore the menu links.

    Thanks!

    http://www.drcarla.com/home/
    #83774

    AC
    Blocked
    Post count: 7712

    I don’t see them either. In the new menu system – have you put the checkmarks in the Primary and Secondary Sidebars? I looked at the cached version and ran the current CSS and the cached version CSS through the Diff Checker and both files are identical so I don’t think it’s a CSS issue. It’s probably related to one of your other files. If you need further technical assistance to check the other files, you can contact me on my website.

    #83781

    AC
    Blocked
    Post count: 7712

    Sending an email to support about this. Let me see if they respond.

    #83807

    AC
    Blocked
    Post count: 7712

    I received a response from Support that you should disable your plugins. Sorry I cannot be of more help.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.