Not a silly question at all. Here are the folder locations:
The “functions.php” file is loaded to: /wp-content/themes/minimum
The “featured-image.jpg” file is loaded to: /wp-content/themes/minimum/images
That sounds right, but what about above those directories? Any chance you were using a subdomain for a development site? I know from experience that it’s possible to upload the right file to the wrong place, or the wrong file to the right place, and then wonder why nothing changed on the site.
No cache plugin and, no, I didn’t use a subdomain to develop. I loaded the theme — both Genesis and child theme (Minimum) to the root folder when designing.
No, I even checked Jetpack, which is installed through WordPress, but nothing is active that would interfere.
This is so odd. I’ve never had this type of error before.
I put the access info in your dropbox. You can use it to access via FTP or login through the browser and look at WordPress.
I really appreciate you going the extra mile to try and help!
I did have eleven40 installed prior to switching to Minimum. Should I reinstall the Genesis parent them completely?
I have deleted all the inactive plugins, those that weren’t being used and the plugin directory that was located inside the theme folder (I am at a loss why that was there too). I also deleted all the old themes.
Still, the link does not work. I will pursue the host and see what I can find out. Thanks for your help.
Hi John, I have some time to look at this for you. I am pretty good at trouble shooting. Send me an email on my website and I will send you some instructions on how I can view your screen from here.
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