My MailChimp sign up form showing wrong list

Community Forums Forums General Discussion My MailChimp sign up form showing wrong list

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This topic contains 3 replies, has 2 voices, and was last updated by  Erin Ulrich 1 year, 1 month ago.

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  • #65500

    noah
    Participant
    Post count: 38

    My MailChimp sign up form is showing the wrong list name when users sign in.

    They sign in at the campaigning website http://www.carlex.org,uk and receive a message from “LKP Managing Agents”, which is another list and separate organisation.

    I want signers to get the message: Carlex / Leasehold Knowledge Partnership. I have made this the “company name” on MailChimp but it still shows the “LKP Managing Agents” message.

    I have tried asking for a new sign-up form, but it always has the same code, giving the same – wrong – message.

    I am using Genesis eNews Extended

    Any ideas?

    #67683

    Erin Ulrich
    Participant
    Post count: 57

    I would suggest contacting MailChimp support. They are usually quite helpful, and the issue must be on that side, not in Genesis eNews Extended.


    Erin Ulrich | Design by Insight | @erinulrich

    #67685

    noah
    Participant
    Post count: 38

    Thanks, Erin. Mailchimp support were very good and it is sorted. I don’t find the UI of their site very clear: it was very counterintuitive to find the place where I needed to make a change. But all done. Thanks

    #68013

    Erin Ulrich
    Participant
    Post count: 57

    Yes, I’ve found that to be true about their site as well! At least they are very helpful when we ask questions. Glad you worked it out!


    Erin Ulrich | Design by Insight | @erinulrich

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