I don’t expect a response to this post – just letting you guys know that the new forum, website, support/help desk ticket thingies are confusing and not intuitive. *sigh*
We can certainly appreciate that change is hard. The forums are now, and will continue to be, a community driven place for users to share ideas and solutions. The official support channel is limited to assisting with issues related to using StudioPress themes. Topics pertaining to customization of StudioPress themes will be referred to the community forums. We are confident that, over time, the new forums will contain even better information than was previously available since we are able to encourage community members to participate in discussions, offer suggestions, and of course ask questions. This system is here to stay and will ultimately bring the best balance for both our users and our staff.
The topic ‘Not feeling the new and improved studiopress website’ is closed to new replies.
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