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- This topic has 4 replies, 3 voices, and was last updated 8 years, 6 months ago by Tom.
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September 22, 2015 at 2:32 pm #166401NickiGillMember
Hi there, I was hoping that somebody may be able to assist me please. I have been building my website and can see all of my content in my Dashboard on the various pages and posts however, when I look at it in either Internet Explorer or Chrome I can only see my header and the menu bar, there is no content to be seen. Can somebody please guide me as to what this problem may be and why it has occurred. Thank you for your assistance.
http://www.totalclarityrealty.com.auSeptember 22, 2015 at 2:49 pm #166403Victor FontModeratorI looked at the sales package page. The home page comes up fine, although the images need optimization. They load too slowly. If you view source code for the sales page in the browser, the page never completely renders. It stops at the opening H1 tag in the content. This generally means you have a problem in your content. You also have a lot of extra div tags that aren't normally in a Genesis theme like loop and loop-content. Genesis has it's own loop. Are creating content with a plugin that also has a loop? If so, that's a good place to start looking.
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Victor
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Have you requested your free website audit yet?September 22, 2015 at 2:58 pm #166405NickiGillMemberHi Victor - sorry, but I have no idea what that means. I am not code savvy by any means. The sales package page is using an extra button that came in from an Elegant Themes theme - it was so handy and easy to use and when I changed my theme to the Daily Dish theme, they were still there but my pages like my Terms and Conditions, Privacy Policy and Website Disclaimer - accessed from the footer are just straight text. Are you saying that it is a plug in or something similar that may be causing the issue? If so, how do I identify and rectify this? Also, if I am just using that plug in on that particular page, i.e. on the sales package page, why is this problem occurring on all of my other pages except my home page?
September 22, 2015 at 3:06 pm #166406NickiGillMemberHi Victor – sorry, but I have no idea what that means. I am not code savvy by any means. The sales package page is using an extra button that came in from an Elegant Themes theme – it was so handy and easy to use and when I changed my theme to the Daily Dish theme, they were still there but my pages like my Terms and Conditions, Privacy Policy and Website Disclaimer – accessed from the footer are just straight text. Are you saying that it is a plug in or something similar that may be causing the issue? If so, how do I identify and rectify this? Also, if I am just using that plug in on that particular page, i.e. on the sales package page, why is this problem occurring on all of my other pages except my home page?
September 28, 2015 at 3:33 pm #166887TomParticipantHi Nicki,
You've probably changed something since Victor had a look, but your site is a bit strangely constructed, with images of text where text alone would be expected and more suitable. Victor noticed some other pages and widgets consist only of images; e.g. 10 Commitments, footer widgets, before footer widgets. This makes it harder to inspect and analyse. Also Google will ignore you because the content of these images cannot be known. Readers may ignore you because the images load slowly (much more slowly than text) and they become illegible on mobile devices.
For most pages, they simply look like there is NO content other than the title: e.g. Sales Package, blog, FAQs. Other pages render normally. Are you trying to use a "page builder" plugin?
For the Sales Package page, the 'extra button' cannot be from a prior theme (it's from the Elegant Themes shortcodes plugin.) Is this button supposed to appear in the page? The button does what?
If you're still having a problem seeing your content,
1. Disable all plugins to see if that helps. If it does help, re-activate each plugin one at a time until the problem re-appears. The last plugin is the likely culprit.
2. Swap themes to see if the page/post content appears.It would also be helpful to know what should be shown per page.
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