Scandir Permission Denied on Genesis/Innovative

Community Forums Forums General Discussion Scandir Permission Denied on Genesis/Innovative

This topic is: resolved

This topic contains 11 replies, has 3 voices, and was last updated by  Anita 1 year, 6 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #16206

    Robin
    Participant
    Post count: 42

    Deactivated all plugins. Get the error messages below. When I activate the TwentyTen theme, it is fine but when I reactivate this theme, I get the error messages below.

    Did a FRESH install of WP 3.5.1 and did a FRESH install of Genesis 1.9. Did a FRESH install of Innovative and still get this messge.

    Warning: scandir(/home/content/50/9072750/html/wp-content/themes/genesis) [function.scandir]: failed to open dir: Permission denied in /home/content/50/9072750/html/wp-includes/class-wp-theme.php on line 980

    Warning: scandir() [function.scandir]: (errno 13): Permission denied in /home/content/50/9072750/html/wp-includes/class-wp-theme.php on line 980

    Warning: Invalid argument supplied for foreach() in /home/content/50/9072750/html/wp-includes/class-wp-theme.php on line 983

    Warning: Cannot modify header information – headers already sent by (output started at /home/content/50/9072750/html/wp-includes/class-wp-theme.php:980) in /home/content/50/9072750/html/wp-includes/pluggable.php on line 876

    #16213

    Kraft
    Participant
    Post count: 87

    I’d think it may be a permissions issue. Have you tried setting the permissions of the folder to either 755 or 775? (Likely, the easiest way is to use the file manage in your host’s control panel or via FTP using a client like Filezilla).


    Brandon Kraft
    Volunteer
    Blog | Twitter
    Genesis eNews Extended Support

    #16216

    Robin
    Participant
    Post count: 42

    I changed the file permission to 755 and that didn’t work and then tried 775 and that didn’t work. Also tried 777.

    #16218

    Kraft
    Participant
    Post count: 87

    Honestly, I would check with your host’s support if changing the permissions didn’t do the trick (at least for the scandir errors). Once those are cleared up, we can tackle the rest (if they are still returned).


    Brandon Kraft
    Volunteer
    Blog | Twitter
    Genesis eNews Extended Support

    #16238

    Anita
    Participant
    Post count: 7484

    I posted something from my phone and it’s not here. Anyway, rename your Plugin folder on your server to Plugin-Old and then check to see if you have the error.


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me!

    #16239

    Anita
    Participant
    Post count: 7484

    You also posted this problem here – http://www.studiopress.com/forums/topic/receiving-warnings-on-genesislifestyle/. We cannot assist you in two places.


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me!

    #16346

    Robin
    Participant
    Post count: 42

    Thanks. I changed the plugin folder to Plugin-Old but still get the error messages.

    I called the hosting company and confirmed that the file permissions were set to 755 on the wp-includes folder and the class-wp-theme.php file.

    Still getting same error messages.

    Really appreciate your help.

    #16350

    Anita
    Participant
    Post count: 7484

    Who is your host? Did you do a server side installation or manual? And with the first install – had you just done that or did you have it and you upgraded it from a previous version?


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me!

    #16355

    Robin
    Participant
    Post count: 42

    Godaddy is the host. Yes, I did a manual install myself by deleting wordpress and reinstalling. Then did an install of wordpress from Godaddy’s site as well.

    Thanks for your help.

    #16356

    Anita
    Participant
    Post count: 7484

    At this point, I would suggest you put in a support ticket since this is only happening with Genesis Framework themes (Lifestyle is a SP theme and Innovative is Community).


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me!

    #16359

    Robin
    Participant
    Post count: 42

    Finally, got it fixed. Kept googling it and one person said it had to do with PHP so I decided to call Godaddy back again and asked them to reinstall PHP. They said they could not reinstall PHP, but they would reset the permissions on the hosting account and said it could take from one hour to 24 hours, but it fixed it in 5 minutes.

    Hopefully, this can help someone else.

    Pays to be persistent, and I really, really appreciate your help, Anita.

    Thank you.
    Robin

    #16360

    Anita
    Participant
    Post count: 7484

    Excellent! I’ll have to keep that fix handy in case someone else has the problem.


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me!

Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.