Strange problem with breadcrumb (Agency)

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This topic contains 5 replies, has 2 voices, and was last updated by  anitac 8 months ago.

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  • #57130

    pixelherder
    Participant
    Post count: 18

    For some reason, the top of page styling and the breadcrumbs show up in my test server but not on the live site. Breadcrumbs are enabled on both. I can’t figure out what is wrong. I’ve tried everything I can think of, including deactivating plug-ins, a fresh install of the Agency theme, even a fresh install of the Genesis framework.

    The live site is in “coming soon” mode so I can’t post the url, but here are screen shots:

    Top of page in my test server: http://imageshack.us/photo/my-images/833/eba0.jpg/

    Top of page in live site: http://imageshack.us/photo/my-images/856/kt4n.jpg/

    I’m stumped. Anyone have an idea of what is causing this?

    #57158

    anitac
    Participant
    Post count: 6400

    Are both of these sites on the same server? And, what version of Genesis are you running on these?


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
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    #57213

    pixelherder
    Participant
    Post count: 18

    Genesis 2.0 came packaged with the Agency theme I bought and so that is what I am using on both sites.

    The test server is on my desktop (xampp running on Windows7) and the live site is hosted by InMotion.

    I’m quite puzzled by this. I thought maybe I accidentally goofed up the code somewhere while trying to fix the slider, but I don’t know what is happening because the same thing happens on a fresh install of the zipped folder I downloaded when I purchased. I even tried a fresh install of Genesis just in case something got corrupted when I first installed it or something.

    I tried deactivating plugins. No joy. I’m stumped. Same code, different servers, different result. Weird. The only thing I can think of is some plugin is doing it, and I especially suspect Jetpack (and possibly All in One SEO Pack) — but I get the same thing (no breadcrumb, no gradient) whether or not they are activated.

    #57225

    anitac
    Participant
    Post count: 6400

    Can you give me a link to the LIVE site so I can take a look?


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
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    When asking for help, please provide a link or screen shot showing your problem!

    #57240

    pixelherder
    Participant
    Post count: 18

    The live site is in “coming soon” mode, and the client is collecting emails and subscriptions via the contact form and subscription form on the “coming soon” page, so I can’t post a url to the live site. I wish I could! At this point, I think the site can live without the breadcrumbs anyway. There are only so many things one can fix and the site is so easy to navigate anyway.

    I do worry there’s something wonky going on with Genesis 2.0 that might mess up other aspects of the site, but until that happens, I guess I’ll just live with it as is. As I understand it, Agency hasn’t been updated to 2.0 yet, so maybe it will all come right when Agency is updated?

    You’ve been very kind to take and interest and try to help me, Anitac , and I do appreciate your generosity of time and attention. I hope when I learn to drive this new-to-me Genesis Framework better I can “pay it forward” and help others.

    I’m wondering if I should mark this “resolved”? I’m new to the forums as well as Genesis, so I’m not clear on how to proceed. I’m happy and consider it resolved, but the problem isn’t solved and the developers may want to have a look at this funny glitch while they’re ironing out the bugs in 2.0.

    #57245

    anitac
    Participant
    Post count: 6400

    Well, it’s pretty hard to trouble shoot in the blind. We really need to see what you have going on. If you feel it’s an issue with the framework after upgrading, then you should submit a ticket to support at my.studiopress.com.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
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    When asking for help, please provide a link or screen shot showing your problem!

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