Hello! My client's blog featured image is being uploaded and placed as it's original size, causing stretching, and general freakout by the client.
Things that I have tried:
— I've gone into the Genesis Theme settings and set the size to Medium, Small, Thumbnail. The stretched Featured Image continues to happen at every size.
— I've disabled the Featured Image, and still the first image posted is stretched.
— I've enabled Featured image, deleted the first image, deleted the Feature image, and oddly, the previous first image that I just deleted shows up as a stretched Feature Image.
How can this be fixed? I'm getting frantic calls and emails.http://moniquealesia.com/
I even searched deep into the forums and found this:
I tried the option suggested.
0 = No featured image. Boring.
300 and any other size = still got stretched image
I added the "Genesis Featured Image" Plugin. That kind of solved the problem - I got the image to show up at the correct size.
BUT... Now the image shows up at the correct size and immediately below it, a stretched version of the image shows up.
I had to de-active the plugin as it was causing more problems on previous posts.
Still not working 100%.
Bueller? It's still happening. Client cannot post to her blog.
I've submitted a support ticket regarding this issue. Anyone have any idea what is causing this? Client is getting super-pissed, ready to hire another designer. Blog worked perfectly up until the latest update by WP and by Genesis.
did you get this sorted?
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