Theme won't install

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This topic contains 11 replies, has 3 voices, and was last updated by  alliechynna 10 months, 2 weeks ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #63155

    alliechynna
    Participant
    Post count: 69

    I’ve installed the parent theme on my site then went to install the sample theme and it says parent theme missing. How do I fix this I’ve reinstalled WordPress and reinstalled my parent and tried a different theme to the sample theme but nothing seems to work.

    http://alliechynnadesigns.com

    #63174

    anitac
    Participant
    Post count: 7062

    When you say Parent theme – are you meaning the Genesis Framework or some other parent theme?


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
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    When asking for help, please provide a link or screen shot showing your problem!

    #63268

    alliechynna
    Participant
    Post count: 69

    I mean genesis framework

    #63274

    anitac
    Participant
    Post count: 7062

    Did you install it through the Dashboard or through FTP? If you installed it via FTP check to make sure that it’s not in a subfolder.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    #63275

    alliechynna
    Participant
    Post count: 69

    I installed it through the dashboard.

    #63276

    anitac
    Participant
    Post count: 7062

    Can you provide a screenshot of your Themes page please.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    #63287

    alliechynna
    Participant
    Post count: 69

    site

    #63290

    Gary Jones
    Moderator
    Post count: 686

    Make sure you’ve got wp-content/themes/genesis/(load of files) and not wp-content/themes/genesis/genesis/(load of files).


    Changes in Genesis 2.1 – the ultimate guide to every single change in Genesis Framework 2.1 and 2.1.1 (all 88 of them!) | @GaryJ

    #63291

    alliechynna
    Participant
    Post count: 69

    Pic didn’t work before here’s a link to it http://alliechynna.com/wp-content/uploads/2013/09/Screen-Shot-2013-09-19-at-8.05.51-AM.png

    Thanks will have a look

    #63292

    alliechynna
    Participant
    Post count: 69

    Just check and only have wp-content/themes/genesis/(load of files)

    #63298

    Gary Jones
    Moderator
    Post count: 686

    You’ve got something funky going on.

    http://alliechynnadesigns.com/wp-content/themes/genesis/style.css should exist, but that gets redirected to the same URL but with a trailing slash, presumably because it can’t find it.

    Disable ALL plugins (no exceptions). If it still happens, see if you have a .htaccess file in the root of your site, and if so, copy the contents into this thread.

    Also, if you understand what I mean, check that the Genesis folder and files have read permissions (644 for files, 755 for directories): http://codex.wordpress.org/Changing_File_Permissions


    Changes in Genesis 2.1 – the ultimate guide to every single change in Genesis Framework 2.1 and 2.1.1 (all 88 of them!) | @GaryJ

    #63301

    alliechynna
    Participant
    Post count: 69

    Thanks for the help just delete all theme’s and re installed them through my ftp and it seems to be working fine.

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