We have sent multiple requests to support asking for help to access MyStudiopress using this page:
We have not received a single response to date.
We have been a customer [Pro Plus Package] and avid promoter of Studiopress since 2008.
We are starting several new projects that require SP themes.
Can someone PLEASE help us access our account?
I can't help you access your account, but if you are a long time member, you should still have access to the old forum. I am not a ProPlus member so I cannot confirm, but I believe there is a section over there specifically for ProPlus members with links to all the StudioPress child themes.
This isn't a long term solution for you, but it may assist you on getting access to themes until such time as you get access to your account through mystudiopress.
Since the change, I have been requesting one on one support through this link. http://my.studiopress.com/help/
Got a response within a few hours each time.
Sorry you have not heard back from us. I just checked and I do not see multiple unanswered requests. It is likely that the requests were responded to but caught in a spam filter. Please whitelist @copyblogger.com and check your spam folder. Thanks.
urgggg... that would be it. Thnx Nick. They got caught in a rogue Gmail filter.
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