Widgets not Updating

Community Forums Forums General Discussion Widgets not Updating

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This topic contains 9 replies, has 3 voices, and was last updated by  AC 1 year, 3 months ago.

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  • #50658

    MarkAsacker
    Participant
    Post count: 14

    Has anyone had any problems with their widgets taking forever to update or not updating at all?

    Here’s what I’m experiencing….

    I move something like a featured page widget or text widget into a widget area and save it.
    Then I go the home page (the page I’m working on) and refresh the page to see the changes but they don’t show up.
    If I log out then log back in the changes appear.

    Currently I’m trying to add a text widget to the home #3 widget area and it wont show up at all, whether I log out or not.

    I’m stumped as to why this is happening….

    Any help or ideas would be greatly appreciated.

    I’m using the latest version of the Enterprise theme.

    http://www.wildcartertipton.com
    #50659

    Susan
    Moderator
    Post count: 9306

    Do you have a caching plugin? If so, go ahead and disable it.


    Susan @ Graphically Designing I offer theme customizations I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    #50678

    MarkAsacker
    Participant
    Post count: 14

    Hi Susan!

    I really appreciate your help. Here’s what I did.

    I disabled wp-super cache plug-in but nothing changed.

    I logged out and back in….nothing.

    I have now completely deleted the caching plug-in….still nothing.

    #50686

    MarkAsacker
    Participant
    Post count: 14

    Any other thoughts Susan or anybody else?

    #50697

    AC
    Blocked
    Post count: 7712

    Try disabling the calendar plugin and also the logo slider plugin that I see in your code.

    #50698

    AC
    Blocked
    Post count: 7712

    Also, try adding something to all three widget areas. SoSome of the themes were coded kinda quirky so that if you tried to add something in Widget 3 it wouldn’t show up, but if you added something to Widget 1 it would.

    #50737

    MarkAsacker
    Participant
    Post count: 14

    Anita thank you for the response. I appreciate the input.

    This was occurring prior to installing both of the plugins you mentioned however I still disabled the calendar plug-in as well as the logo slider just to rule it out but no luck.

    In regards to adding something to the widget areas I have quite a few items in each of the areas already. 5 “featured page” widgets in home middle 1, 5 in home middle 2 and 4 in home middle 3.

    In terms of progress on the project I didn’t get to the footer widgets yet but since you mentioned quirky coding I figured I’d ad things to see if there were any issues there as well.

    When I added a text widget to footer widget #2 it showed up in footer widget #3. Then I added a contact form (using contact form 7 and shortcode) into footer widget #2 and now the text widget in footer widget #3 is no longer appearing.

    ——————————————————————————————————-

    So to recap, my issues are…
    1. I currently have 14 “featured page” widgets spread throughout the home middle widgets but anything else I add will not show up or I have to log out then back in to get it to register.
    2. When I add something to footer widget #2 it shows up in footer widget #3 and when I add something to footer widget #2 and #3 then footer widget #3 fails to show up.

    What I’ve tried based on suggestions….
    1. Disable wp-super cache plug-in
    2. Disable calendar plug-in
    3. Disable logo slider plug-in

    All plug-ins remain disable with no change to the issue…

    I thank you for your help.

    Any other ideas??

    Note: I agree that this has to do with some of the coding because I have another clients site built on the enterprise theme and I experience the same issues. Every time I make changes to any of the widgets it takes a looooong time to register and I often have to log out then back in to see the changes. Everything starts out fine but as more widgets get added it starts to break down.

    #50738

    Susan
    Moderator
    Post count: 9306

    I would submit a support ticket – I doesn’t sound like your issue is related to some kind of customization – you’re looking to add basic theme functionality.


    Susan @ Graphically Designing I offer theme customizations I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    #50740

    MarkAsacker
    Participant
    Post count: 14

    Thanks Susan, I just did.

    I just came back to check the thread to see if there were any other suggestions. But you are correct, just basic functionality no customization.

    Thanks for the input Susan. Greatly appreciated.

    #50750

    AC
    Blocked
    Post count: 7712

    I would contact you host also bout caching. I had a similar problem with Enterprise and it had to do with the hosts server caching. It was taking all night to clear out. The host did something everything worked fine after that.

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