Forum Replies Created
I got them in my daily sweep.
Any threads with spam, tag the thread "spam" and I will see it.
The terms change for NEW pro plus purchases AFTER April 1st.
Did you buy pro plus after April 1st?
Then this does not change.
It does not apply to anyone who has pro plus now.
It does not apply to single themes.
The offer was for anyone who did NOT have Pro Plus to buy it now *before* those terms change.
He's using the Prose theme. This has a menu item to place custom code.
In this theme the code goes there.
@tom the offer was sent to users who do not have Pro Plus. You have pro plus. This doesn't affect you, ergo, it was not sent to you.
The only affects new customers buying Pro Plus. The recurring fees haven't been announced but will be soon.
Anyone who needs further clarification can file a ticket. I'm closing the thread as all questions have been answered.
How do you know that for sure? Have you seen that in the license docs or TOS?
It is in the email we sent out and we have replied this way to numerous inquiries in desk. Also, the new pricing only applies to the PRO PLUS pack going forward. It does not apply to single theme purchases.
If you are looking for an official statement that you are grandfathered in - this is it.
Also go have a look at other WordPress theme companies and take a tally how many have a one time fee and how many have recurring charges.
Chuck - in this case the core edit shown is exactly the fix going into the next release.
It is indeed a WordPress repo issue, which they have finally fixed.
We do what we can, and we have spam procedures in place here. I'm about to go clear up the lingering spam issues.
But if you do see a particular problem that is getting out of hand, it is best to file a support ticket and let us know, as this is a community forum and we do not monitor it.
October 7, 2015 at 9:02 am in reply to: permalinks settings causing my post content to disappear #167613
Permalinks are done with rewrite rules, which are server side.
Contact your web host.
The W3tc plugin developers will be releasing an update.
For now, change the minification settings to auto instead of manual.
August 20, 2015 at 10:07 am in reply to: Genesis 2.1.3 – Download failed. couldn't connect to host #163011
Yes, Bluehost blocked our updates. We worked around it by moving our server to a different IP address.
Try again in 24 hours.
Otherwise, upgrading via FTP will work.
August 13, 2015 at 9:01 am in reply to: I'm an ignorant amateur with an idea and not sure if I can, or how to execute it #162252
Images are not categorized by default in WordPress, not with any theme.
Ideally, you want to be looking for a plugin to do this for you. A plugin, because it is part of your content, which stays the same no matter what theme is used.