Andrea Rennick

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Viewing 15 posts - 316 through 330 (of 342 total)
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  • in reply to: Source file won't extract #2109

    Andrea Rennick
    Keymaster
    Post count: 1317

    No, ther eis no relation. A transaction ID is not needed to extract the zip. The file is not encrypted.

     

    This is actually the type of questions you can ask in our help desk, as it relates to the theme directly.


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    Twitterholic

    in reply to: Executive Theme Setup – Bad Link #1836

    Andrea Rennick
    Keymaster
    Post count: 1317

    Thanks, will fix up asap.


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    in reply to: When to use forums -vs- when to use support request? #1564

    Andrea Rennick
    Keymaster
    Post count: 1317

    Please note also for the questions that people ask time and again – in the new http://my.studiopress.com/ members area are SETUP links on how to set up each tehme like the demo.

    On the right are “Tutorials” and “Code Snippets”

    These generally answer about 80% of the theme questions we get.


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    Twitterholic

    in reply to: What happened to all the info in the old forum? #1563

    Andrea Rennick
    Keymaster
    Post count: 1317

    You do not *need* the old forum logins. :)

    Once things settle down, all the “good stuff” from the old forums will be mined and brought over into the tutorials section.

    And yes you can nag me directly. :)


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    in reply to: Minimum Instructions #1562

    Andrea Rennick
    Keymaster
    Post count: 1317

    It was overlooked. :)

    Also William – not sure what tutorials you were looking at. If you googled, you may have found instrctions for the previous version of Minimum, which was very different.

    We do man the help desk over the weekend, but understandably, responses may not be as quick as during a weekday.


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    in reply to: Decor Landing page question… #1345

    Andrea Rennick
    Keymaster
    Post count: 1317

    The setup instrctions for this theme are right in the http://my.studiopress.com/ under the “SETUP” link.

    The instructions are right there, ready fro you to follow, no ticket or forum post needed.


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    in reply to: Minimum Instructions #1342

    Andrea Rennick
    Keymaster
    Post count: 1317

    Anita – please direction people to the theme setup instructions under the “SETUP” link right next to the theme name in the http://my.studiopress.com/ portal.


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    in reply to: The new forums need the old forum structure #1341

    Andrea Rennick
    Keymaster
    Post count: 1317

    And to repeat myself – for every single theme, in the NEW http://my.studiopress.com/ area, the theme setup instructions are listed right under the link that says “SETUP”.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: What happened to all the info in the old forum? #1339

    Andrea Rennick
    Keymaster
    Post count: 1317

    If you are looking for how to set up the theme, login to http://my.studiopress.com/

     

    Look for hte Minimum theme listed.

     

    Click the “Setup” link next to the theme name. That is where the setup instructions are. :)

     

    You cannot login to the old forums unless you previously had an account there.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: How do i add an avatar? #1293

    Andrea Rennick
    Keymaster
    Post count: 1317

    That plugin will do nothing for your forum use here. Your avatars for *this forum* are pulled from Gravatar.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Multisite – Plugin questions… #560

    Andrea Rennick
    Keymaster
    Post count: 1317

    Network admin is where all the code updates happen.

    When you activate a plugin on the network, you;ce just activated it network-wide, meaning… ALLL sub sites.

    Please read my site at http://wpmututorials.com for all things multisite. Also see wpebooks.com and http://halfelf.org/


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    in reply to: Where Are The Theme Specific Forums… #558

    Andrea Rennick
    Keymaster
    Post count: 1317

    Most of the theme have generally the same areas of css, and all the hooks are in the same places on generally all the themes.

    Also forum posts CAN be tagged. Please use those tags heavily on your posts.

    And some code I have noticed people calling a “fix” when really it is custom work. Changing the theme behaviour to something else is not a fix. ;)


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

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    Andrea Rennick
    Keymaster
    Post count: 1317

     I thought Multisite would allow you to share content across the mother site and child site without having to make updates on each one.

     

    No – that is not what multisite does. Multisite is what wordpress.com uses to let people sign up for individual sites in one installation.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

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    in reply to: Nick and Andrea… #520

    Andrea Rennick
    Keymaster
    Post count: 1317

    I would LOVE to have a clone! :D


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Nick and Andrea… #437

    Andrea Rennick
    Keymaster
    Post count: 1317

    Awww, thanks! :)

    And yes – I do plan on checking in here at some points. The new system is helping to lighten the support load and hopefully one of the things I can get to is more docs!

     

    Also – I need a new avatar. Hair is now pink not blue.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

Viewing 15 posts - 316 through 330 (of 342 total)