Andrea Rennick

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Viewing 15 posts - 316 through 330 (of 353 total)
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  • in reply to: Genesis Slider Setup Questions #2339

    Andrea Rennick
    Keymaster

    To use the Featured category like it has in the slider settings image, you have to have exsiting posts in a category called “Featured”.

    To find page ids, because WordPresshides them, http://wordpress.org/support/topic/find-page-id?replies=5

    So you will be using pages OR posts.

    3 – yes.


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    in reply to: How to Use the Genesis Grid Loop on Home Page of Lifestyle Theme #2333

    Andrea Rennick
    Keymaster

    The grid loop is not hte same as a widgeted area.

     

    So you;re looking to keep the widget areas and have the grid loop underneath?

     

    If so, just add the grid loop code under the widget area code in home,php.


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    in reply to: Right Header widget #2332

    Andrea Rennick
    Keymaster

    Go to Appearance -> Widgets.

     

    There will be a Header Right widget area at the top of the right side of the page.


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    in reply to: News Theme: Duplication of AD in Logo Header Area #2331

    Andrea Rennick
    Keymaster

    Use a text widget. Place your ad code in it.

     

    This is something that you could have gone thru the help desk for, as I am more likely to see it. (I do the theme docs).


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    in reply to: Forum – My Studio Press #2330

    Andrea Rennick
    Keymaster

    The http://my.studiopress.com/ member’s portal currently does not show the tickets. They are all email based.

    And tbray09 – we aren’t using Buddypress. this is bbpress. :) These forums are not for official support. Please file a ticket in the helpdesk for that. Also note if you are looking for answers, the member’s area has setup tutorial and a Tutorials and Code Snippets links on the right side of the page.


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    in reply to: Thread Prefix's #2329

    Andrea Rennick
    Keymaster

    Pre sales should go through the help desk.

    Theme specific support should also go through the help desk.

    We are not trying to replicate the old forum structure here in the new forums.


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    in reply to: Where Are The Theme Specific Forums… #2327

    Andrea Rennick
    Keymaster

    .  I really liked that and wish we still could see that information.

     

    You can. The old forums are closed to new posts and still readable if you have a login.

    All the theme setup tutes are moved to the http://my.studiopress.com/ member’s portal. All of the extra codey stuff will eventually be moved as well. There is a Tutorials and Code Snippets tab on the right side of the member’s area with all kinds of useful info.

    Custom questions is what this forum is for. :)


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    in reply to: How Do We Track Our Support Tickets #2326

    Andrea Rennick
    Keymaster

    It;s an email system. :) You get emailed back and can see those.

    At some point we may be able to show them in your member’s area but right now that;s an idea.


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    in reply to: Where on earth is the child theme downloads gone ??? #2324

    Andrea Rennick
    Keymaster

    Please visit the http://my.studiopress.com/ member’s area.

    This is where all the theme downloads are now.

    There will be none in this forum. The old forum will not be updated.

    If you have Pro Plus, the new theme will show up on the list.


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    in reply to: CSS/Styling for Minimum Portfolio #2124

    Andrea Rennick
    Keymaster

    OH HAI.

    Remember Firebug? :) It shows this. clear as a bell:

     

    .portfolio-featured-image a img {}


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    in reply to: any slider that works with Page? #2121

    Andrea Rennick
    Keymaster

    Any slider that gives you a shortcode would work on a single page.

     

    Changing the Listings to using regualr posts would remove most of the functionality.


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    in reply to: Source file won't extract #2109

    Andrea Rennick
    Keymaster

    No, ther eis no relation. A transaction ID is not needed to extract the zip. The file is not encrypted.

     

    This is actually the type of questions you can ask in our help desk, as it relates to the theme directly.


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    in reply to: Executive Theme Setup – Bad Link #1836

    Andrea Rennick
    Keymaster

    Thanks, will fix up asap.


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    in reply to: When to use forums -vs- when to use support request? #1564

    Andrea Rennick
    Keymaster

    Please note also for the questions that people ask time and again – in the new http://my.studiopress.com/ members area are SETUP links on how to set up each tehme like the demo.

    On the right are “Tutorials” and “Code Snippets”

    These generally answer about 80% of the theme questions we get.


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    in reply to: What happened to all the info in the old forum? #1563

    Andrea Rennick
    Keymaster

    You do not *need* the old forum logins. :)

    Once things settle down, all the “good stuff” from the old forums will be mined and brought over into the tutorials section.

    And yes you can nag me directly. :)


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

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Viewing 15 posts - 316 through 330 (of 353 total)