Andrea Rennick

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Viewing 15 posts - 46 through 60 (of 342 total)
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  • in reply to: Child Theme Changelog Available? #103446

    Andrea Rennick
    Keymaster
    Post count: 1304

    No, and the reason is that child themes do not get upgraded. Stay where you are.


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    Twitterholic

    in reply to: Style.css changes not appearing in website #103445

    Andrea Rennick
    Keymaster
    Post count: 1304

    Note we have no built in caching in our themes. If you;re making changes t the right css file, there’s nothing in Genesis to prevent it from showing up on your site.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Cannot purchase theme #103444

    Andrea Rennick
    Keymaster
    Post count: 1304

    “I submitted a ticket and now have to wait from 24 – 48 hours!”

    Just for clarification – this is the *maximum wait time, not the average.

    Also note this is the community forum, not official support. I did see you got your issue resolved though.


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    Twitterholic

    in reply to: URGENT HELP NEEDED #103179

    Andrea Rennick
    Keymaster
    Post count: 1304

    Then the live preview feature is removing the widgets. Let WordPress.org know in the forums.

    The widgets screen has an “inactive widgets” holding area where the widgets you last used are kept.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Add Contact Form? #103178

    Andrea Rennick
    Keymaster
    Post count: 1304

    Erin is correct – actually delivering the email is not a theme function. Talk to your web host.


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    Twitterholic

    in reply to: URL error in wordpress – News pro theme #103177

    Andrea Rennick
    Keymaster
    Post count: 1304

    No. It is not the theme.

    URLS are created by WordPress itself. Please check your permalink settings and your plugins.

    http://codex.wordpress.org/Permalinks


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Favicon not updating #102964

    Andrea Rennick
    Keymaster
    Post count: 1304

    You need to replace the one in the child theme folder. You can verify it;s done right by viewing the HTML source of the page.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: child themes and updates #102770

    Andrea Rennick
    Keymaster
    Post count: 1304

    The child themes do not get upgrade notices .You are not expected to update them if we push put a new version.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Adding dividing line with text between widget areas #102571

    Andrea Rennick
    Keymaster
    Post count: 1304

    testing reply


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    Twitterholic

    in reply to: Genesis Featured Widget Amplified #101885

    Andrea Rennick
    Keymaster
    Post count: 1304

    That’s what the tags are for. :)

    Also – Nick does not monitor this forum. I just happened to catch this while cleaning out spam.

    THe plugins are hosted at WordPress.org and this have a support forums attached for each, as required by WordPress.org. (not a fan of that bit, but there you are.. I’d rather support them all in one place.)


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Alt Tags for Gravatar #101640

    Andrea Rennick
    Keymaster
    Post count: 1304

    You’d be better off posting in the WordPress.org forums, as gravatars are used by default in WordPress and not theme specific.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Dropdown menu for featured posts widget #101628

    Andrea Rennick
    Keymaster
    Post count: 1304

    You need to hire a developer to build you a custom widget.


    **forum signature**
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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: "Default Layout" setting does not work #101620

    Andrea Rennick
    Keymaster
    Post count: 1304

    Browser issue with IE. you have to click right on the edge of the images. Yes we know and yes it will be fixed.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Genesis Featured Widget Amplified #101619

    Andrea Rennick
    Keymaster
    Post count: 1304

    Nick is the author of GFWA and he’s asked people to submit patches on github to help out, even with testing. So far, no one has, despite interest.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Author Page URL #101618

    Andrea Rennick
    Keymaster
    Post count: 1304

    The permalinks are built by WordPress itself and not the theme, so use the WP Beginner post about or check WordPress.org.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

Viewing 15 posts - 46 through 60 (of 342 total)