Andrea Rennick

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Viewing 15 posts - 46 through 60 (of 288 total)
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  • in reply to: microformats mark-ups #100483

    Andrea Rennick
    Keymaster
    Post count: 596

    File a support ticket please.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Genesis Gravatar Widget – Cannot Select User #100482

    Andrea Rennick
    Keymaster
    Post count: 596

    Add a temporary user. That should trigger it.

    If you have further issues, please file a ticket.

    The forums are for community help, not official help.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Centric Pro theme suggestion #100481

    Andrea Rennick
    Keymaster
    Post count: 596

    Kim,

    The designers and support staff do not monitor the forums. If you have a bug for the theme, you have to file a ticket.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Help With Custom Grid #100480

    Andrea Rennick
    Keymaster
    Post count: 596

    Try this: http://desperatelyseekingwp.com/2012/04/how-to-create-a-recipe-or-photo-index-in-genesis/


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Corporate Theme Sorry, no content matched.. #100479

    Andrea Rennick
    Keymaster
    Post count: 596

    Issue is resolved.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic


    Andrea Rennick
    Keymaster
    Post count: 596

    Issue seems resolved.

    Please remember for questions pertaining to core product, you can file a help desk ticket.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Customise Search Widget #100477

    Andrea Rennick
    Keymaster
    Post count: 596

    Search form results are core WordPress. Any search form filters we have are for the text on the search box.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Theme SEO Settings #100475

    Andrea Rennick
    Keymaster
    Post count: 596

    If you want something added official, you need to file a support ticket. We do not monitor the forums on a regualr basis – mainly I’m here to clean up spam.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Anyone use Social Gallery plugin??? #100474

    Andrea Rennick
    Keymaster
    Post count: 596

    Please contact the plugin author for support for their plugin.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: More Down Arrows on Centric Home Widgets #100473

    Andrea Rennick
    Keymaster
    Post count: 596

    The arrows are done with anchor links.

    http://www.echoecho.com/htmllinks08.htm


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Creating Child theme identical to Genesis parent theme #100154

    Andrea Rennick
    Keymaster
    Post count: 596

    Use the Sample child themes that was included with Genesis. It’s in your downloads area.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Having issues going live…PLEASE HELP! #100089

    Andrea Rennick
    Keymaster
    Post count: 596

    “What I was trying to do, is if a page is called (http://www.gpi-ca.com/?page_id=4), I just wanted to know if I could open a file up and copy that text. ”

    Just copy the text off the screen by highlighting it with your mouse?

    OR… edit the page itself and copy the text from the post entry box.

    Content in WordPress is not stored in the files – it is stored in the database.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Genesis Responsive Slider Not Working #100088

    Andrea Rennick
    Keymaster
    Post count: 596

    “I have it set up for All Taxonomies and I am including specific pages.”

    Remove the settings for specific page IDs. They are cancelling each other out.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Adding Mobile Responsiveness #100070

    Andrea Rennick
    Keymaster
    Post count: 596

    http://www.studiopress.com/design/website-respond-mobile-devices.htm


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

    in reply to: Is it possible to have 2 blogs on the same site? #100069

    Andrea Rennick
    Keymaster
    Post count: 596

    Multisite allows you to have multiple blogs in one install, but they are separate sites. Probably overkill for just two.

    It gives two login areas.


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

Viewing 15 posts - 46 through 60 (of 288 total)