Andrea Rennick

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Viewing 15 posts - 76 through 90 (of 320 total)
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  • in reply to: Verifying Google Plus Page #100934

    Andrea Rennick
    Keymaster
    Post count: 984

    It takes a good 24 hours for Google to catch up. They won’t see it right away.

    Also there is a doc for this here:

    http://my.studiopress.com/tutorials/google-authorship/


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    Twitterholic

    in reply to: change Comment Form in Eleven40Pro as Eleven40 old theme #100933

    Andrea Rennick
    Keymaster
    Post count: 984

    This is being handled in help desk.


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    in reply to: microformats mark-ups #100483

    Andrea Rennick
    Keymaster
    Post count: 984

    File a support ticket please.


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    in reply to: Genesis Gravatar Widget – Cannot Select User #100482

    Andrea Rennick
    Keymaster
    Post count: 984

    Add a temporary user. That should trigger it.

    If you have further issues, please file a ticket.

    The forums are for community help, not official help.


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    in reply to: Centric Pro theme suggestion #100481

    Andrea Rennick
    Keymaster
    Post count: 984

    Kim,

    The designers and support staff do not monitor the forums. If you have a bug for the theme, you have to file a ticket.


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    in reply to: Help With Custom Grid #100480

    Andrea Rennick
    Keymaster
    Post count: 984

    Try this: http://desperatelyseekingwp.com/2012/04/how-to-create-a-recipe-or-photo-index-in-genesis/


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    in reply to: Corporate Theme Sorry, no content matched.. #100479

    Andrea Rennick
    Keymaster
    Post count: 984

    Issue is resolved.


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    Andrea Rennick
    Keymaster
    Post count: 984

    Issue seems resolved.

    Please remember for questions pertaining to core product, you can file a help desk ticket.


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    in reply to: Customise Search Widget #100477

    Andrea Rennick
    Keymaster
    Post count: 984

    Search form results are core WordPress. Any search form filters we have are for the text on the search box.


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    in reply to: Theme SEO Settings #100475

    Andrea Rennick
    Keymaster
    Post count: 984

    If you want something added official, you need to file a support ticket. We do not monitor the forums on a regualr basis – mainly I’m here to clean up spam.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

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    in reply to: Anyone use Social Gallery plugin??? #100474

    Andrea Rennick
    Keymaster
    Post count: 984

    Please contact the plugin author for support for their plugin.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

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    in reply to: More Down Arrows on Centric Home Widgets #100473

    Andrea Rennick
    Keymaster
    Post count: 984

    The arrows are done with anchor links.

    http://www.echoecho.com/htmllinks08.htm


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    in reply to: Creating Child theme identical to Genesis parent theme #100154

    Andrea Rennick
    Keymaster
    Post count: 984

    Use the Sample child themes that was included with Genesis. It’s in your downloads area.


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    in reply to: Having issues going live…PLEASE HELP! #100089

    Andrea Rennick
    Keymaster
    Post count: 984

    “What I was trying to do, is if a page is called (http://www.gpi-ca.com/?page_id=4), I just wanted to know if I could open a file up and copy that text. ”

    Just copy the text off the screen by highlighting it with your mouse?

    OR… edit the page itself and copy the text from the post entry box.

    Content in WordPress is not stored in the files – it is stored in the database.


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    in reply to: Genesis Responsive Slider Not Working #100088

    Andrea Rennick
    Keymaster
    Post count: 984

    “I have it set up for All Taxonomies and I am including specific pages.”

    Remove the settings for specific page IDs. They are cancelling each other out.


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    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

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Viewing 15 posts - 76 through 90 (of 320 total)