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Andrea RennickMember
The list of plugins is for the hosting packages. The plugins shown have an install screen and you still have to pay for any premium ones you use.
For sales inquires, please file a ticket. This is the community support forum.
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Andrea RennickMemberChild themes are not meant to be upgraded and not not get upgrade notifications by default.
Upgrading the child theme would remove all your customizations. Only genesis gets upgraded as it has all the security updates and WordPress compatibility.
Any updates you see to child themes are there for use on new sites with a new install of the theme. These updates are listed in the changelog in the readme.txt in the child theme folder, and are often minor css fixes or spacing issues.
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May 9, 2017 at 12:53 pm in reply to: Site not visible in chrome until scrolling (lifeStyle theme) #206202Andrea RennickMemberDisable your Chrome extensions. It loaded for me in Chrome on a Mac.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberWordPress code uses php conditionals to do things on specific pages.
http://codex.wordpress.org/Conditional_Tags
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Andrea RennickMemberSomehow that kicked in the spam filter and I found them in there.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberChild themes do not get upgrade notices. You're not supposed to update them.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMember(I´m using Magazine Pro Theme)
You are using Magazine Pro as the child theme.
Upgrade Genesis. It doesn't change the Magazine Pro theme files.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
May 2, 2017 at 1:50 pm in reply to: Who has migrated a membership site from Rainmaker to StudioPress? #205777Andrea RennickMemberRainmaker uses a custom plugin on the platform.
You absolutely need to cancel them all and have them sign up again.
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Andrea RennickMemberbecause the updates to child themes are not meant to be ported back to existing sites, that's why.
Generally speaking (the WooCommerce updates is an exception) any updates to child themes are minor. They are almost always tiny css fixes or tweaks.
There are NO security fixes in child themes. That is handled in the framework.
So the updates are for new installs.
Generally speaking - official support is do not update the child theme unless you absolutely need to.All child themes have a changelog in the readme.txt file.
p.s - and sometimes we get asked why the child theme is "too old" and hasn't had any updates so we have to explain things either way.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberChild themes don't get upgraded. That's the whole point of a child theme.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberDo you have any published pages? This is a core WordPress setting and the themes don't change it.
If you have no pages, the setting is then hidden.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberTurn off the mobile theme option in the Jetpack plugin.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberWe do not have a forum newsletter.
Visit your profile and unsubscribe to forums that you have subscribed to:
https://www.studiopress.community/users/p3fitness/subscriptions/
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberPlease file a support ticket. This is the community forum and they do not have your account details.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberhttp://pendletonhistoricfoundation.org/wp-content/themes/decor/shpas.php
The error is referencing this file which is not part of the theme.
Check your site for hacks.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberDon't set the blog page template as the home page tho.
Simply do not fill out the home widget areas and it should show blog posts by default.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberDon't set the blog page template as the home page tho.
Simply do not fill out the home widget areas and it should show blog posts by default.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberIt was very hard to be able to contact StudioPress directly with feedback or suggestions. In the end I contacted them using a "pre purchase" enquiry.
When you are logged in to my.studiopress.com there is a Get Help link at the top of the page. Click this to get to the help area.
There is a "submit a help ticket" in the sidebar.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberYep, it was the links. I fished it out.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberDo not upgrade the child theme, you will wipe out your customizations. There is no code in the child themes you need to be compatible with newer versions of WordPress - it's all in Genesis.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
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