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I’m not sure about other requests, but I did reply to a request. Please make sure that you aren’t missing anything in your spam folder.
If you are unsure on an issue contact us. We will help as much as we can, often going beyond the strict definitions, and if it is more than we can handle we’ll ask you to post in the forums.
Usage basically answers the question “how do I …?” like “I’m setting up the theme following the setup tutorials, but it doesn’t seem to mention the widgets used in the Primary Sidebar. How to I setup the widget in the sidebar?”
Technical issues are generally about code issues and things being broken. Something like, “I installed the screen but now I have a white screen,” or “I installed the theme and the menu is setup, but the drop down items aren’t visible on the active page.”
I hope this makes sense, and again, don’t sweat the difference. We won’t refuse help if you select the wrong option.
I missed the theme statement in the OP. I’ve not seen the code for Solo so you may want to contact the developer for specifics.
The featured image in Genesis calls the first attached image if a specific featured image is not set. The images must be uploaded by WordPress for this to work. It uses WordPress image functionality via the add_image_size() function in the functions.php file. This function allows you to define custom image sizes. These image sizes may be set to hard crop or not
With hard crop on the images are cropped to the exact size. With hard crop off the images are shrunk to not exceed either of the dimensions set but not cropped, so they retain aspect ratio.
Images are not added automatically to the post unless the child theme enables this via code. This is typically in the functions.php.
I hope this information has been helpful to understanding how the images work and how you might customize it. For theme specific details contact the developer. Thanks
The forums integrate pretty simply. You activate and setup the plugin. Not much setup even.
There is a tiny bit of behind the scenes customization including the menu that was added, but even that is pretty minimal. The secondary nav could be used instead of the extra widgeted menu area.
The rest is CSS. There is roughly 300 lines of CSS added to the theme style sheet, but that will be specific to the theme. You could use FireBug or a similar dev tool to see how that works together.
Please read what I said. Customization is handled the same as it always has been. In the forums. The change is that we have added another level of support for usage and technical issues so those issues are not lost in the forum.
With gravity forms you can do a redirect to a thank you page on confirmation and with Genesis you can put in custom tracking conversion code on each page via the page editor.
Viper’s Syntax highlighter http://www.viper007bond.com/wordpress-plugins/syntaxhighlighter/
Please submit a ticket on this if you haven’t already. Thanks
You can use my Genesis Nav Menu Amplified plugin to restore the OLD Genesis menu settings.
the files are not password protected. It is possible that the file was corrupted or not fully downloaded.
I only use BackupBuddy. I’ve looked at their other plugins but honestly just don’t have a need for them. If I ever do I’m sure they are worth it based on the quality of BackupBuddy.
you might look at the Meteor Slides plugin. You can’t pull form listings but you can custom define the link URL
It is hard to say without being able to see it. There might be some other script affecting it.
Please post a link to your site
Please make sure that the pages/posts have a featured image that has been uploaded via WordPress