nickthegeek

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  • in reply to: Genesis Responsive slider issue #2152

    nickthegeek
    Keymaster
    Post count: 751

    Please make sure that the pages/posts have a featured image that has been uploaded via WordPress

    in reply to: Remove product archives from woocommerce shop #2151

    nickthegeek
    Keymaster
    Post count: 751

    I believe this is output by WooCommerce. You should contact them on this.

    in reply to: Shipping Fields Are Corrupted #2149

    nickthegeek
    Keymaster
    Post count: 751

    you should probably contact WooCommerce developers as this isn’t part of the theme or the Connect plugin.

    in reply to: Featured Widget Amplified help #2148

    nickthegeek
    Keymaster
    Post count: 751

    I do not have any detailed tutorial. The information on hooks in my Genesis Explained series will apply here as well.

    http://designsbynickthegeek.com/tag/genesis-explained

    in reply to: Need clarification on support options #2146

    nickthegeek
    Keymaster
    Post count: 751

    This is a great question. The support desk covers theme support which includes usage and technical issues. Changing the way the theme looks and works is customization. We would love to write custom code for everyone (and do write quite a bit) but it would be prohibitively expensive to buy a theme if we did that in help desk. Instead we ask that all customization requests come to the community forums. Then the community can help out and benefit from the answer. This allows us to keep costs much more reasonable.

    If we had unlimited 1-1 customization we would have to charge thousands of dollars per theme to afford that, but then users would want to get more for that money so we would have to limit themes to one off use, which basically means we are a custom theme shop, which is a great thing to be, just not what StudioPress is.

    I hope this distinction makes sense. It is the same basic model that we have used for years, but with usage and technical support moved to more of a priority model so those issues aren’t missed.

    • This reply was modified 1 year, 8 months ago by  nickthegeek.
    • This reply was modified 1 year, 8 months ago by  nickthegeek.
    in reply to: Minimum Theme 2.0 IE8 #2115

    nickthegeek
    Keymaster
    Post count: 751

    I’m guessing the issue is that your screen isn’t wide enough. Of course you cannot control that so add this to your style sheet

    #wrap {
    min-width: 1140px;
    }

    Then down in first part of the responsive section (it is labeled and indented a bit) add this

    #wrap {
    min-width: 100%;
    }

    in reply to: Syntax Editor #2106

    nickthegeek
    Keymaster
    Post count: 751

    This is something we are working on. There is a really great formatter that we use for the tutorials and I use it on my site, unfortunately it doesn’t work on bbPress. We are working with the developer of the plugin and bbPress developers to see if we can get it working here and have some changes to one, the other, or both plugins so that the community as a whole will be able to use it.

    in reply to: Minimum Theme 2.0 IE8 #2105

    nickthegeek
    Keymaster
    Post count: 751

    Please share a link to your site.

    in reply to: Community support fears #2103

    nickthegeek
    Keymaster
    Post count: 751

    In help desk we are generally answering questions about technical and usage issues. We want to make sure that new users and those with technical problems don’t fall through the cracks (they were in the old system in a big way). We have always relied on an amazing community to help with customization questions. So if the question is basically “how do I change …” then it comes to the Community Forums so the Community can help and benefit. Even if we had the time to write up custom code for each request it just doesn’t make sense because the community can often provide better answers for custom changes and when someone else is looking for something similar they will be able to find it here, but not inhelp desk.

    • This reply was modified 1 year, 8 months ago by  nickthegeek.
    • This reply was modified 1 year, 8 months ago by  nickthegeek.
    in reply to: Multisite use case #2101

    nickthegeek
    Keymaster
    Post count: 751

    I use multisite for development. I do not host for clients so I don’t deal with anything like that.

    That said, one huge advantage to multisite if you are building the site and hosting is you can limit the themes, their ability to edit the themes, and the plugins. So if you are building, hosting, and maintaining then it might be a good solution for you. If you build it and then give it to the client so they can use it, like I do, then it just doesn’t make sense.

    WordPress.com hosts tons of blogs that have little in common. They use domain mapping and generally have a great service.

    in reply to: New To Genesis. Featured Image help. #2099

    nickthegeek
    Keymaster
    Post count: 751

    Which theme are you using? Please share a link to your site.


    nickthegeek
    Keymaster
    Post count: 751

    If you ever stumble across my design or personal blog you will find I am using a very lightly modified version of Streamline (well maybe a bit more modified that it looks on the surface). I’ll be sticking with that for a while because I really love the look/feel of Streamline. But that is a personal thing

    in reply to: How to add code to your post in these forums? #2097

    nickthegeek
    Keymaster
    Post count: 751

    Right now we are looking for a better solution. <code> is the way to code (the the HTML editor) but you cannot have line breaks between lines. That breaks. We are working with some top notch folks to get a working solution that not only benefits us but the WordPress/bbPress community.

    in reply to: Featured Widget Amplified Bug? #1799

    nickthegeek
    Keymaster
    Post count: 751

    This is the first time I’ve heard of this. I don’t experience this. You might disable your other plugins to see if one is affecting it.

    in reply to: Featured Widget Amplified help #1798

    nickthegeek
    Keymaster
    Post count: 751

    Jeffery,

    It isn’t super hard, it can be done via the hooks system built into the plugin. I’m not aware of one that does this already.

Viewing 15 posts - 421 through 435 (of 523 total)