nickthegeek

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Viewing 15 posts - 481 through 495 (of 523 total)
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  • in reply to: Black Friday Deals #1021

    nickthegeek
    Keymaster
    Post count: 756

    Well, I’ll say this. We have had Black Friday deals for the past few years. I can’t say we will because I’m not in that department, but if you are an affiliate and want to push the sale I’d recommend keeping an eye on your inbox for the next few days so you are ready. I could be wrong but it does seem to be a tradition.

    in reply to: MyStudioPress – Is there a download limit? #1020

    nickthegeek
    Keymaster
    Post count: 756

    No, there is no limit. That is one of the things that really drove us nuts with the previous system. Once that limit was reached we had to go reset it and send a new link. This is much better in so many ways.

    in reply to: Forum – My Studio Press #816

    nickthegeek
    Keymaster
    Post count: 756

    As Susan said, the old forums are available to users that were on that system as a read only resource so they can see the tickets they had submitted and otherwise use that resource as this one is built up.

    in reply to: child theme downloads #815

    nickthegeek
    Keymaster
    Post count: 756

    birdonawire55 and anyone else that is missing themes,

    Please use this form to let us know which themes are missing

    http://www.studiopress.com/account-assistance

    in reply to: Where Are The Theme Specific Forums… #814

    nickthegeek
    Keymaster
    Post count: 756

    Saradee

    You will still be able to search the old forums for your answers while these forums build up. You can also use these forums.

    in reply to: Best way to collect some info + CC. #772

    nickthegeek
    Keymaster
    Post count: 756

    It is more than just securing the data. When you collect details like that you need everything secured. SSL to ensure the data between the form and your server or the third party server is secured. The server itself needs to be secured. Do you want to trust the third party public system to secure your data? Any system that could ever access the data needs to have extremely high security. A single virus or trojan can cost you big.

    I mean really big. When you collect this data you are responsible for it. If it gets out (and it will unless you are crazy good, this stuff gets taken from secure servers on a scarily regular basis and it is most often collected because some computer with access got hacked not the secure server) then you are liable for damages. Lawsuits on this kind of stuff have cost millions lately.

    Personally I refuse to do any project that looks to collect this kind of data. When I do Credit Card Processing I try to convert that to a purchase ID with the gateway without recording the credit card number ever. I don’t want anything to do with keeping data like this. There are third party agencies that can process the data and send me the info I need so I don’t ever have to touch the personal information.

    in reply to: Best way to collect some info + CC. #765

    nickthegeek
    Keymaster
    Post count: 756

    Um, I don’t know of any system that does that. I would never fill that in with a WordPress based form. If you want to collect that kind of info you need a ton of security, split your information into two secured and encrypted databases so if one does get lifted the info is useless.

    Seriously not something you want to get into without a lot more experience in securing data. You will get hacked and you will get sued. Look at the Playstation Network and other big systems out there that have been hacked, and they weren’t even collecting SSN+CC. Do that and every identify theme will be all over you.

    in reply to: Support ticket with non-standard url #712

    nickthegeek
    Keymaster
    Post count: 756

    Enter that URL into the content field.

    in reply to: How do we find our open tickets #711

    nickthegeek
    Keymaster
    Post count: 756

    We close the tickets internally, but if you reply to the email you will automatically open that ticket again, so if an issue isn’t resolved simply reply to the last email you received. Don’t worry about “open” or “closed” as that is purely internal now.

    in reply to: How to use these Forums #710

    nickthegeek
    Keymaster
    Post count: 756

    To add to what Susan said, each community theme developer has support for the theme. So check with the developer or use the get help link at my.studiopress.com to request help and we can get you to the right place.

    For customization, post here and tag your thread with the theme you are requesting help for, this will make it easier for others searching for things related to those themes.

    in reply to: Hello all #698

    nickthegeek
    Keymaster
    Post count: 756

    Welcome to the forums. Thanks for taking the time to introduce yourself.

    in reply to: Agentpress Main Page #667

    nickthegeek
    Keymaster
    Post count: 756

    Dave, if might help if you leave a way for people to contact you.

    I don’t recommend leaving your rates in the forum as those are subject to change.

    in reply to: v2.0 Themes #666

    nickthegeek
    Keymaster
    Post count: 756

    News has recently been updated to 2.1 which is responsive. We do not have any specific release dates and cannot guarantee every theme will be updated to 2.0. I do know they are working on the next version of AgentPress but this might be while.

    in reply to: Fatal error: Call to undefined function genesis_widget_area() #665

    nickthegeek
    Keymaster
    Post count: 756

    If anyone searches and find this. This error is caused by not using at least Genesis 1.8

    in reply to: AgentPress #624

    nickthegeek
    Keymaster
    Post count: 756

    It isn’t a plugin, it is a Widget that is built into Genesis. “Genesis User Profile Widget”

Viewing 15 posts - 481 through 495 (of 523 total)