Forum Replies Created
Andrea, … yeah you totally need to get on that avatar. How dare you not update with each iteration of your hair. It’s not like I’ve been using the same avatar for 5 years …
Seriously, I’m touched. Thanks. Yes, we both plan on participating in these forums. We may not be able to answer everything but one thing that helps us do a great job in support is being able to answer questions that are beyond what we would normally be able to answer in support. I know I learn a lot when I can tackle an interesting question and come up with a solution.
I’ll probably drop some occasional tutorials in the Design Tips and Tricks section and have a couple of topics I want to start in the General Discussion to see about getting some interesting conversations going.
Hopefully those will have people participating so we can have a better community here as a whole, not just a place to go for support.
One this that really helps is if you leave the original post then follow up with your solution. When you do this other users will benefit when they are searching these forums. Thanks.
Basically, customization questions will be directed here. It just doesn’t work to write up entire template files in the support portal. We don’t have the resources to provide unlimited customizations. We would have to charge more like $1000 per theme and $30,000 for Pro Plus to even come close to being able to hire enough qualified support personal to write custom solutions for everyone. In those instances we ask you to put your question before the community. We can’t guarantee the community will answer, but that is the same as what we would have done in the old forums.November 16, 2012 at 10:37 pm in reply to: lines going through field labels and footer text on a page #400
Just as a follow up. I am continuing to help in the support desk on this. If you get a good solution here, please let me know. Thanks.
This is something Brian and I talked about in the days before the new forums. We did some quick code to get basic search functionality in place and will be working on this when we can steal the big brains for a much better search system. We also need to wait for several threads/replies because having 2 threads didn’t really help us with testing.
That said, what kinds of search features are most important to you in this type of setting? Have you ever seen a really great search tool? What was is that made it great?November 16, 2012 at 10:28 pm in reply to: New Sub Forum Suggestions: Internationalization/ Translations #398
+1million. We were trying to think of everything we needed and very late Wednesday, the day before this all went live I realized “crap we don’t have the international forums”
What I hope to see happen is a forum for discussing internationalization, but also a place for the international community to go native. It would be really cool for them to post design and development tips in the language they feel most comfortable in. That way users who struggle with English even more than I do (seriously have you seen how I butcher the language I grew up with. it is scary.) will have tips and tutorials they can read without using translation tools. I think that would be a real win for the community.
Yes, these forums are intended to replace the old forums but be much more community oriented. The information in the other forums was getting really dated and horrible to try and search. We want to see all of the discussion that would have happened in the old forums happen here. This change is happening at the same time as my.sp because this really is part of the new my.sp portal.
Just to add a bit more to this. There aren’t theme specific forums because that is a bit of a nightmare to navigate and maintain. It was fine when there were just a few themes, but when people have too many options it gets to be a mess.
That said, if you are talking about a specific theme just use the tags feature to tag it. Then it will be easy to find other threads that are similarly tagged. It is a much better use of tags and keeps discussions grouped into sections that make more sense overall.
Looks good to me. Technically the HTML and translatable text should be separated using sprint() but I’m assuming you aren’t even translating this, so I’d let it ride.
I answered you over in the old forums on this. There is a ‘ missing before below_primary_nav
I guess I don’t have access to the new portal yet. The forums seem pretty cool, much better site integration.