StudioPress Community Forums

StudioPress Community Forums (http://www.studiopress.com/support/index.php)
-   General Discussion (http://www.studiopress.com/support/forumdisplay.php?f=7)
-   -   DISABLE mobile site (http://www.studiopress.com/support/showthread.php?t=111572)

abigailpage 07-26-2012 04:36 PM

DISABLE mobile site
 
I have a client that does not want her site to be mobile - just a smaller version of the website.

Tips to safely disable the mobile viewing?

SoZo 07-26-2012 05:16 PM

We do not provide theme support in the General Discussion forum. Please upgrade you account and post all theme related questions in the theme's forum. Thank you.

abigailpage 07-28-2012 02:24 PM

Kind of sucks that you guys advertise great support, but even if you've purchased the Genesis framework you still have to upgrade your account apparently to get any help.

SoZo 07-28-2012 03:03 PM

You don't need to purchase anything extra. If you've purchased Genesis you just need to enter you account info. :grin:

abigailpage 07-28-2012 03:10 PM

Ok, I tried to upgrade and it's saying there is no transaction ID for BOTH of my purchases, the genesis framework and the fabric theme.

SoZo 07-28-2012 03:32 PM

If you're having trouble upgrading you need to use the contact form and they'll get you sorted.


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