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-   -   Didn't receive email link (http://www.studiopress.com/support/showthread.php?t=118777)

BerniceKidd 09-26-2012 03:11 AM

Didn't receive email link
 
Hi there. I have just purchased the Landscape theme but I have not received an email link to download it. Please help?

andrea_r 09-26-2012 06:30 AM

It usually goes to the email address associated with the paypal account. Have you checked there?

If not please go through the contact form.
http://www.studiopress.com/contact

BerniceKidd 09-27-2012 05:02 AM

Hi. the email address that it sent to is no longer active, I forgot to change it (i have changed it now). Can I access the download link from my account? I have left an email on the contact form and am awaiting a reply.

andrea_r 09-27-2012 06:34 AM

You'll have to wait for a reply from the contact form.

BerniceKidd 10-03-2012 03:38 AM

HI. How do I get a reply to the contact form. I need to get this website up and running and I have not had a reply in over 5 days. Please let me know how I can get the link for the theme I have purchased!

andrea_r 10-03-2012 07:56 AM

I went and looked and the only contact I could find from you was the one filed today.

BerniceKidd 10-04-2012 02:13 AM

Thanks for looking. I am not sure what happened as i got your automated email to say that you had my first message. Anyway, not to worry. I have had an email with the link to the Landscape theme, but when I try to install it, i get this message; any idea why?( i have downloaded and installed twice with the same error message)

Warning: require_once(/home/simplecf/public_html/wp-content/themes/genesis/lib/init.php) [function.require-once]: failed to open stream: No such file or directory in /home/simplecf/public_html/wp-content/themes/landscape/functions.php on line 3

Fatal error: require_once() [function.require]: Failed opening required '/home/simplecf/public_html/wp-content/themes/genesis/lib/init.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/simplecf/public_html/wp-content/themes/landscape/functions.php on line 3

BerniceKidd 10-04-2012 04:58 AM

sorry, forgot to install genesis first!

andrea_r 10-04-2012 06:42 AM

That always does it. ;)

Closing as resolved.


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