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-   -   Paid for theme, but where is it? (http://www.studiopress.com/support/showthread.php?t=119138)

puppiesbreedersdirect 09-28-2012 08:38 PM

Paid for theme, but where is it?
 
HELP please anyone.
Yesterday I paid for the premium studiopress theme Magazine. The money was taken from my paypal account immediately but then...nothing!

I have not be contacted by anyone (and i have checked junk and spam folders) and I cannot start my blog as I don't have the theme.
Please: how do I find the theme I purchased and activate it?

Very sorry I purchased one now, as this is holding me up bigtime.
Thank you

Fiona

dfm72 09-28-2012 08:54 PM

Fiona,

Studiopress is usually pretty good about sending you the download e-mails, I would double check again. the download link comes in an email, that is from studiopress via e-junkie, if you still dont see them, check out http://www.studiopress.com/contact and send support an email

puppiesbreedersdirect 09-28-2012 11:09 PM

Still no email with premium theme
 
Thank you.
I sent a message to them yesterday and today.
Nothing.
I think I'll lodge a Paypal dispute and just get my money back. I buy a theme from someone else.
I have a tight schedule and had NO IDEA I would be hamstrung for 24 hrs plus.:bang::bang:

puppiesbreedersdirect 09-28-2012 11:49 PM

My bad!
 
Sorry Studiopress!!
My bad.
I had the wrong email address!!!
Please resend it to me at the correct one. I've now updated my Wordpress info so it should come through.:oops:
But I might add you r impossible to get hold of.

andrea_r 09-29-2012 05:54 PM

Please go through the contact form so we can get it sorted out. :)

Also dfm72, I know you were trying to help, but the mods all missed it when someone lese replied. ;)


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