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-   -   Login page shows after readers comment. How do I turn this off? (http://www.studiopress.com/support/showthread.php?t=119361)

MizNellieBellie 10-01-2012 02:15 PM

Login page shows after readers comment. How do I turn this off?
 
I have disabled the option requiring users to login. However, sometimes when readers comment they are taken to the log-in page. They can x out of it and their comment still shows up. But, some are filling out the information and then entering as users into my site. I can't seem to shut this off. Help!

andrea_r 10-01-2012 02:41 PM

Can I get a link to your site, so I can go look?

Please deactivate all plugins first to see if any of those are interfering.

MizNellieBellie 10-01-2012 02:44 PM

http://www.nelliebellie.com I have deactivated all unnecessary plugins.

andrea_r 10-01-2012 02:47 PM

Deactivate *all* plugins. Something is definitely redirecting.

MizNellieBellie 10-01-2012 02:50 PM

Okay, the only things I have left are Blogger to Wordpress and Wordpress importer. I'm not sure if those can be deactivated?

andrea_r 10-01-2012 02:53 PM

Yes. They can stay that way assuming you already imported your posts.

andrea_r 10-01-2012 02:53 PM

Also you need to upgrade your forum account so you can access the right theme forum.

MizNellieBellie 10-01-2012 02:55 PM

Okay. I'll go find where to do that.

MizNellieBellie 10-01-2012 03:07 PM

I can't find where to upgrade.
And...every plugin is deactivated and it's still doing it.

andrea_r 10-01-2012 06:54 PM

You may need to contact your host.

MizNellieBellie 10-01-2012 08:46 PM

I checked with my host. They think it is something in my htc. access file. Can you redirect me to how to upgrade my account so I can work on this...thank you.

andrea_r 10-02-2012 06:56 AM

We do not do anything to your .htaccess file. That is something only your host can help with.

To upgrade your forum account, use the "upgrade account" link on the left here:
http://www.studiopress.com/support/usercp.php

Fill in the transaction ID that came with your genesis purchase.


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