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-   -   Support for Community Themes (http://www.studiopress.com/support/showthread.php?t=122906)

NetViper 11-01-2012 09:19 AM

Support for Community Themes
 
If I use a community theme, can I expect the same level of support as the Genesis Themes, or am I on my own?

andrea_r 11-01-2012 09:31 AM

Support for Community Themes in the marketplace is given by each designer.

You should be able to get a sense by looking at each subforum here:

http://www.studiopress.com/support/f...play.php?f=175

AffordYourPassions 11-01-2012 09:31 AM

I'm not a moderator here, but it's been my experience that you get the same level of support - support is provided by both the developer of the theme, and the StudioPress moderators.

(I own 3 community themes, and haven't had an issue getting my questions answered).

andrea_r 11-01-2012 09:35 AM

Support is not guaranteed from the SP mods though, since they are Community Themes. :)

AffordYourPassions 11-01-2012 09:38 AM

Thanks for the clarification, Andrea :)

NetViper 11-01-2012 09:45 AM

My client likes Megalithe. There is next to no posting in there, so I have no idea what to expect if we go that route.

http://www.studiopress.com/support/f...play.php?f=217

andrea_r 11-01-2012 11:31 AM

It was just released yesterday, so almost no posts would be expected. :)

Frankly, if there were a ton of posts, I would be more worried.....

447 11-01-2012 02:34 PM

I use the (in)Spyr community theme and have always been treated with elaborate & helpful responses.


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