StudioPress Community Forums

StudioPress Community Forums (http://www.studiopress.com/support/index.php)
-   General Discussion (http://www.studiopress.com/support/forumdisplay.php?f=7)
-   -   How to Re-download my purchased themes? (http://www.studiopress.com/support/showthread.php?t=123414)

OwensGuides 11-05-2012 08:35 PM

How to Re-download my purchased themes?
 
Hi,

I purchased the Eleven40 child theme along with the Genisis framework that was included with it. I had to reprogram my website because my host messed up, and I lost my theme downloads. Im trying to find an area that will let me re download them, but I cant find one. Can anyone help me out? Thanks in advance.

anitac 11-05-2012 08:39 PM

Find the original email from your purchase with the Download link in it - you can download all of them again.

AffordYourPassions 11-05-2012 09:30 PM

... and if you no longer have access to that link, you can contact StudioPress here.

OwensGuides 11-05-2012 09:43 PM

Quote:

Originally Posted by anitac (Post 617010)
Find the original email from your purchase with the Download link in it - you can download all of them again.

Quote:

Originally Posted by AffordYourPassions (Post 617028)
... and if you no longer have access to that link, you can contact StudioPress here.

Thanks for the advice, I just used to form to contact them. I can't find the email so hopefully they will get back to me soon! :):

ncuesta 11-06-2012 07:35 AM

As a related question, if I purchaed the stuiopress all pro package in early 2012, how can I download new themes that aren't included on my link (like balance and apparition)

Jaykill33 11-13-2012 04:18 AM

Oh my God. The new member login update will be good. I have been searching and searching for the download link for apparition because I purchased the Pro package ages ago and don't have it previously downloaded. In conjunction, every search for apparition brings me to threads where people ask and there are no answers. I guess I will just have to find another free hour in 2 weeks time to use the apparition theme. Come on guys.

AffordYourPassions 11-13-2012 06:12 AM

ncuesta and Jaykill33 - you would get faster responses if you start your own thread - the moderators look for unanswered threads first. :)

For Pro Plus members to download additional themes, refer to this thread:

http://www.studiopress.com/support/s...hemes+Download

Jaykill33 - you probably don't see the additional forum to download because your membership is not showing as Pro Plus member, so it looks like you need to upgrade your forum user account, per this thread:

http://www.studiopress.com/support/s...d.php?t=123232

http://www.studiopress.com/support/f...q_upgrade_acct

Quote:

every search for apparition brings me to threads where people ask and there are no answers.
The Apparition forum is here:
http://www.studiopress.com/support/f...play.php?f=216
- all threads there have responses :)

ncuesta 11-14-2012 02:23 PM

thanks :D


All times are GMT -5. The time now is 12:31 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.