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-   -   childtheme buy no mail (http://www.studiopress.com/support/showthread.php?t=124006)

bianka 11-10-2012 01:58 PM

childtheme buy no mail
 
Hi..
i hop i am right here...
I have bought today a childtheme but i miss my email with the download :/

i hope i must not so long wait

greets

NicktheGeek 11-10-2012 02:09 PM

Sorry to see you are having trouble with that Please check your spam folder and make sure copyblogger.com is whitelisted with your email provider. Some email providers, such as MSN based solutions, are very bad at blocking the emails.

Also, please make sure you are checking the same address as your purchase address. I now some users have had trouble because the purchase using a PayPal address they no longer check. The email is sent to that address.

If these steps do not resolve the issue, please use the contact form to request help.
http://www.studiopress.com/contact

bianka 11-11-2012 04:41 AM

thanks...
it comes to my another paypal addy.. :???:

there i can find tutorials oder so for pureelegance ?

AuxanoCreative 11-11-2012 06:11 AM

Hi there,

The tutorials for Pure Elegance can be found at the top of this forum: http://www.studiopress.com/support/f...play.php?f=198

NicktheGeek 11-11-2012 07:12 AM

to access that forum you will need to finish setting up your forum account
http://www.studiopress.com/support/faq.php

bianka 11-11-2012 08:17 AM

thanks..

all make...

NicktheGeek 11-11-2012 09:38 AM

You're welcome.

Since this is resolved I'm going to close this thread.


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