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-   -   New my StudioPress (http://www.studiopress.com/support/showthread.php?t=124620)

RobG 11-16-2012 06:49 AM

New my StudioPress
 
There is some concern about this new my StudioPress help site it seems there will be no support in the days to come only from tutorials. Your service claims that you can get help from the developers them selfs there's no contact from provided.

I dont see how this new system will help so many users being your setting this forum to read only on Monday.
Me as a customer prefers a live person to guide me when help is needed. .

NicktheGeek 11-16-2012 07:56 AM

Rob we have the new community forums for anything custom and usage and technical issues are available via a support ticket system, plus we have better tutorials and a knowledge base that we are building. Support is going to be better than ever. Log into my.studiopress.com and you will see a very clearly labeled "get help" menu item or just look under the My StudioPress menu item.

RobG 11-16-2012 08:34 AM

Quote:

Originally Posted by NicktheGeek (Post 622503)
Rob we have the new community forums for anything custom and usage and technical issues are available via a support ticket system, plus we have better tutorials and a knowledge base that we are building. Support is going to be better than ever. Log into my.studiopress.com and you will see a very clearly labeled "get help" menu item or just look under the My StudioPress menu item.

Hi Nick ok sounds good I visited the new my.StudioPress but Did not see any support infinity. I'll. Look again thanks so much my friend

NicktheGeek 11-16-2012 08:50 AM

It says "get help" and you can also go to the new forums
http://studiopress.com/forums/


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