My StudioPress - ProPlus, No Theme Downloads
 

Hey guys :) Congrats on the launch of My StudioPress, it looks fantastic! My one problem is that I'm only able to access the Genesis framework, the sample theme, and the one community theme I've purchased - otherwise, no download access for child themes, despite being a Pro Plus member.

Is this a common problem until further notice, or do I need to do something to resolve it?

Thanks in advance!

Please go through the helpdesk system to resolve this.

The link is on the right when you login to my.sp.

@andrea_r

Thanks for the tip! My problem was resolved within 10 minutes of sending an email :)

Great since the issue is resolved, I'll close the thread. If you have more questions, please open a new thread at our new community forums or file a help desk ticket in the http://my.studiopress.com area.